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January 2024 by mauricio caro
Good experience. The dealership and seller went above and beyond to sell me the 2024 high country 2500. Picked me up from the airport and helped me throughout. It was a great start.Love the new truck. Just wish the title process and dealing with the tax collectors and coordination was done a little better.
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January 2024 by Tom Robertson
Robert ballenger is your man. We had totaled our 23 gmc Yukon at4 took our insurance company just over a month to decide that it was totaled. After the decision was made by our insurance company that it had been totaled we had little to no time to find a vehicle. I had been looking for a 24 at4 it was near impossible to find one that had wheels on the ground at the dealership. I looked all over the country. I had been searching for weeks everyone was telling me they were in transit but none had arrived yet at the dealership. So I happened to stumble on Glynn smith website and it said they had one on the ground and was at the dealership. I called to confirm and they said yes. I jumped on it as quick as I could. My experience with Robert and the whole finance team was amazing. I cannot say thank you enough. It was an amazing experience and they are delivering my vehicle today. I think out of my 43 years on this earth in which I have bought countless vehicles this was by far hands down the easiest experience I have ever had purchasing a vehicle. As I stated above Robert and his finance team did an amazing job and cannot thank them enough
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January 2024 by george h
First I want to thank Glenn Smith for not over charging on the new 2024 GMC **** ** ******** ******. I have been searching for this vehicle and almost every dealership was wanting over MSRP.Second I had the honor of having Justin as my sales person. He was an awesome young man and i look forward to buying from him again and i will refer family and friends to him. Thanks for the communication and keeping me up to date on the delivery.I love my truck and look forward to trying there service department. I hope they are as good as the sale person i had.Thanks a million Glenn Smith Chevrolet-Buick-GMC, INC.
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November 2023 by Terri McCard
I would not buy from or get my vehicle serviced at another dealership! The service department (all of the front desk personnel are absolutely fantastic!!!) is always knowledgeable, friendly and fast! Mechanics Ronnie and Austin actually recently doing routine maintenance on my vehicle have come out and explained to me what was done and I’ve experienced no issues with anything they have done. I know when I get work done at Glynn Smith Chevrolet that the work is done correctly, is priced right, and it’s always completed in a timely manner. Walter in Sales is a honest and trustworthy man and I ALWAYS talk to him when thinking of trading or actually trading vehicles. I’ve done business with this dealership for over 25 years, my parents only did business with this dealership and I have never had a problem, trust them completely and do highly recommend!!!
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November 2023 by Steve Dickson
Robert was greatly helpful with answering my spec questions regarding the towing capabilities of the 2500HD trucks I was looking at. What started out as an information finding visit to Glynn Smith turned into a purchase. The vehicle I was looking for was available and Robert made the transition to the purchase phase and easy one. He further helped with features demonstration and tech set up, and even helped move my toolbox from the trade-in to the new Silverado. The most impressive thing he did was to follow up on the following Monday, (transaction took place on a Saturday) with the good news of a better finance package.
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October 2023 by Jess Williams
I bought a used vehicle from Glynn Smith in May with a problem that would've been difficult for any mechanic to identify quickly. Even though I purchased without a warranty, the dealership put the car in their shop and gave me a car to drive. Between May and late August, I only had the car I purchased for ~30 days. I never went without a vehicle and the dealership tried over and over to find the root cause and repair the issue. John was my salesperson, but Jared and Mitch were involved every step of the way. These guys did everything in their power to make an inconvenient, frustrating situation, better. Ultimately,I was refunded in full, plus some. The integrity of this dealership was unbelievable. You just don't see this level of service or honesty often these days. I was so impressed with their service, dedication, and cooperation. The people at Glynn Smith really ARE the GOOD guys. I highly suggest this dealership as your first stop for a vehicle purchase. Go see John!Update: I told John and Mitch the kind of vehicle I was hoping to find after that one didn't work out... and guess what?! He reached out to let me know they had one on my list. I bought it 3 days later and it is PERFECT. I can hardly believe it myself! I really can't express the gratitude I have for the people at Glynn Smith. I spent 3 weeks talking to salesmen at other dealerships and it was such a relief to go back to Glynn Smith! I will never do business anywhere else, and you shouldn't either. I'm telling you... go see them!
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October 2023 by Jeremy Pritchett
My sales guy Mike Davila was the best I've ever experienced and I've bought a few cars in my day. I wasn't even looking to buy that day but his approach was the right touch that had me go inside. Once he let me drive the new AT4 it was over!!! These guys were simply my best experience ever. Customer for life!!!
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October 2023 by Gary McDaniel
Robert was very easy going and did not pressure us at all. He kept us up to date on vehicle availability and was very informational. He allowed us time to discuss the pros and cons and explained all of the options available. At first, I was looking for a Tahoe Z71 but after some thought , I decided to go back to a TrailBoss Z71 like I had previously owed. It just so happened some were delivered earlier that morning and he went looking to see what he could find for me. Everything was great. Always dread buying a car because it takes SO long. The experience and atmosphere was great, would have liked the process to be quicker but understand it takes times.
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September 2023 by Hughey Burdin
What a great experiance! Everyone at Glynn Smith Chevrolet GMC is very profesional, knowledgeable, friendly and do their jobs very well. I drove 6 hours and 400 miles round trip. I will say that it was well worth it. I saved thousands! I want to mention every person that was part of my GMC truck sale. Salesmen, Scott Norris and Michael Davila. Sales Manager, Rob Smith and Finance guy, Blake Dorman. They are all "SUPERSTARS!"
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September 2023 by Jessica Crane
We have been looking to upgrade our family vehicle with a 3 row suv. We looked online and found Glynn Smith Chevrolet. We took the hour drive there and had the best experience. Mike greeted us as we walked up and immediately showed us what we were interested in. He even offered to show us the same vehicle with a few more upgrades. (We ended up purchasing that one)After a quick test drive we were sold. Mike helped us through the whole process and made it as smooth as possible. We did show up a little later in the day, but they stayed past closing time to ensure we had the best experience.Mike didn’t try to push any extra services on us and kept our budget in mind.The entire staff at Glynn Smith Chevrolet was welcoming and supportive in what our needs were.We will definitely be going back there and working with Mike again when we are ready to upgrade our other vehicle.
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August 2023 by Christine Taylor
I purchased a F150 truck from the dealership and wanted to commend the sales Manger Kevin for his knowledge, patience and ability to resolve issues promptly.Thank you for your efforts during my purchase process. You provided exceptional customer service and went beyond my expectations.You are appreciated... I will definitely refer and purchase again.
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August 2023 by Jen McIntosh
Robert was amazing. Robert took his time and explained all details without being prompted. Robert showed great care and enthusiasm when answering questions and dealing with some frustration on our behalf. Simply put; Robert’s passion for service and sales is extraordinary. Robert highlighted some of the features which hooked us into buying the vehicle. The experience was great and I would suggest friends and family.
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July 2023 by BRYAN Sherman
Just bought a new 2023 Silverado. I have to say Mike Davila is the best car dealer I have ever dealt with. He's patient, answers all your questions and advises you of options you don't even know about. Answers all your questions after the sale. Highly recommend you see this young man.
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July 2023 by Trey Kelly
Brought my car for a simple repair, 2 windows wouldn't roll up/down. They scratched the tint on my window, and the service manager JP says that the scratch was already there. I know what my window looked like before I brought it in, JP. This cost me $1200 for them to scratch my window. JP was "happy" to look at my scratched window, just like he responds "happy" to every bad review here! Now I have a scratched window and JP says it was already there. Thanks a lot!
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July 2023 by Beverly Farnsworth
Everyone was friendly and professional. Our Salesman, James, was not pushy at all. He even spent time with us after the sale showing us how to work the electronics and controls. We are not tech savvy, and have not purchased a new car in many years. He was very patient with us.
