Opelika Ford Service is known for its friendly and hardworking staff, particularly the service manager, who is appreciated for his great attitude and work ethic. Customers have reported positive experiences, finding the service department to be efficient and communicative, especially regarding pricing and wait times. While some customers experienced longer waits, they valued the excellent service and were kept informed about any issues, including recalls. Overall, Opelika Ford Service is recommended for both service and potential vehicle purchases, as the sales staff also appears pleasant and helpful.
John the service manager is a great guy. Friendly personable and hard working even when problems arise. That stuff happens but this guy just comes through clutch. Wish more people in the automotive industry had his type of work ethic and attitude.
May 2024
John always provides amazing prompt service. Great guy and he sets a great atmosphere!
April 2023
friendly and knowledgeable guy at the service center - prices were fair and work was efficient and well done.
