-
October 2023 by eddie1975utube
Don't make my mistake.I had a friend recommend this place for an oil change saying it was cheaper than the BMW dealer. I took their word for it and had my son, a local student, take my X5 there. I was surprised to get charged $255 for an oil change when the dealers in Birmingham, Macon and Columbus only charge $107-$122 with tax and even do a 3 year oil change plan for $225!BimmerMotorworks, which only does BMWs charges $100. Even the AutoShop in Birmingham, which services Ferraris, Aston Martins and Lambos as well as BMWs charges less than this place at $200.AND SIMILAR TO WHAT ANOTHER REVIEWER HERE SAID (Michael M Akers), they said it required a brake fluid flush when I just had that done earlier this year. Very fishy, indeed.At a minimum it is eye gouging (2 to 3 times a dealer price!) and the level of honesty is suspicious. What a mistake. Total regret.
-
October 2023 by Harrison Rodriguez
Taken my car to this shop a couple times, the techs all seem like they don’t want to be there and always give me an attitude over the phone, I’ve had multiple terrible customer service experiences. Spent around $400 for them to relube my breaks just to have them start squeaking less than a week later. Not very satisfied with this shop, I feel like I’ve been shorted. I will be taking my car elsewhere for service.Services: Brakes
-
October 2023 by Comer Kite
Great and honest shop! I recommend, I take my BMW and Mercedes there for all of my services.
-
October 2023 by Luke O.
I've been taking my BMW to these guys for 10 years. They are smart and professional, and they know exactly how to fix whatever my car needs. 100% would recommend for European cars.
-
April 2023 by Chardae Bass
Took my 2017 Bmw here last year due to the coolant light coming on. Took it there the first time thought everything was fixed. Couple months later my coolant light is still coming on and I’m not sure why. Called back up to have them look at it later last year after the first time because the car had barely been driven since it mainly stays in auburn it never travels far. Took it up there a second time thinking I wasn’t going to get charged since it was their mess up because it wasn’t fixed properly. Proceed to get charge almost a $1000 later to find out months later that it was still not fixed properly. Just this last week took it to Bmw for another issue just to get quoted double of what I spent total at performance to get this issue handled the right way. I will never use this facility again for my car. I feel like they work on your car don’t fix the problem just to keep getting money from you. Also when I took it the second time I got the feeling that they could have cared less. Use them at your own risk. This whole situation is infuriating especially when I’m out of way more money than needed.
-
April 2023 by OB Green
Reviews are real also beware their “ price to diagnose” they’ll charge 200 then tell you they can’t do the work. I don’t argue a companies price but at least use Vaseline if you’re going to take advantage. Which apparently is a common practice amongst the shady in auburn. Serve you a big plate of nothing with a smile. It’s funny how they like to also discredit bad reviews or rectify but these reviews aren’t new to them like they are to us it’s a shame I didn’t look at reviews before dealing with them. EAGLE IMPORTS or AUTO WORLD, 2 great shops I will continue to deal with.Service: General repairs & maintenance
-
April 2023 by West Graham
Took my Mini Cooper to Performance Services today and was super pleased with their fast service and thorough explanation! Had my car complete within hours!Services: Vehicle Inspection
-
March 2023 by michael
Great personal service with price ranges slightly lower than the dealer. So stay local and don't drive miles away. Frank and Brandon were knowledgeable and straight forward with their advice.
-
October 2022 by Alejandro Porraz
It's the second time I call to get a quote, the first time was outrageous expensive and were rude to my wife, might as well go to the stealership.The second time they got scared of the mileage of the car, little they know the car has been babied so it's just maintenance that I was looking for.If it's a VW just take it down to Columbus or to ATL to Eurofed.Also, in response to this earlier review: Very often, on high mileage vehicles, we decline the repair or recommend an owner stop investing in the car. We're glad you were able to get the seal fixed here in town and apologize for any inconvenience you experienced.-Now I understand why you would get scared of high mileage and it's simply because you guys are not that good, a good mechanic would not get scared on mileage and professionally solve a customer's problem.
-
October 2022 by Seth Conroy
When someone calls at 10:54am and says “I’ll be there soon,” it would be helpful if you told them that your store closes in 6 mins for lunch. I wasted roughly 18 mins driving from my shop to you guys and then back. That alone makes me not want to use you for anything, Eagle Imports handles all of my mechanical needs and the internet can cover all the other parts that Eagle can’t provide me.
-
June 2022 by Luke Oeding
Honest, professional service. Have been taking my BMW here for a decade.
-
February 2022 by Gabriel Crawford
I tried to bring 2 different cars to these people. The first car was a vw 20th anniversary gti. I asked them to diagnose and repair the car. They did the diagnostics and then said they didn't want to do the repair. The 2nd car was a 2011 audi A4. They first told me nothing was wrong with it. I then explained how much oil was leaking from the car. They rechecked it. Said, I was right about the rear main seal leaking and then quoted me 1,500 if they did the repair but then he said they didn't want to fix it. So, I took it to Eagle Imports and they are doing if for 1,100.DONT WASTE YOUR TIME HERE... GO TO EAGLE IMPORT INSTEAD!
-
October 2021 by Lee Ring
Frank and Brandon did a great job of diagnosing a problem that has haunted my Mercedes diesel for more than 2 years. Thank you so very much for the great work of your team. Highly recommended.Service: General repairs & maintenance
-
September 2021 by Spencer B
Very friendly independent service for German cars. Lower prices than the dealer for the same service.Services: Auto engine diagnostic
-
September 2021 by Dillon Dixon
I had some engine misfiring on my 2016 Audi A3. I took it down to Performance Services, and it was diagnosed and fixed within one day. If you drive a foreign car and are in need of repairs or tuning don't hesitate to bring it to these guys. Frank and his staff are extremely professional, and do very high quality work. The price I was charged was far better than the dealers would have been, and they didn't try to sell me things I didn't need. I'll never take my Audi to another shop. Honest folks who do great work! I couldn't have asked for more. Thanks for the excellent job!Services: General repairs & maintenance
