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November 2023 by L. Goines
Employees needs to work on greeting customer(s) when they walk in/out the store, atleast from my experience there. My husband and I walked in and the male employee looked right at us then continued on with what he was doing. He also didn't bother to ask if we needed any help during our time there. We didn't find the shoes we wanted unfortunately. Then as we're leaving half way through the door we hear "Have a great day" only to see he was talking to the couple behind us whom we held the door for. We take where we spend our money serious, therefore, we will be shopping elsewhere where we are welcomed.
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October 2023 by Hap Stevens
Small shoe store compared to other competition near by. They don't carry HOKAS which is what we were looking for. No public restrooms.
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August 2023 by Brian BoBo
Tony was very helpful as a sale associate.
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June 2023 by Scottie N LaSha Page
The layout is a tiny bit confusing but maybe it's just because I was in somewhat of a rush that day. Seems like I usually catch a sale of some kind each time I end up going too.
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June 2023 by Margaret Chambers
Nice lady welcomed me in, offered assistance, gave me no pressure time to look over the big selection, and stepped up again to help when she saw I seemed not to be finding what I wanted. She went the extra mile to bring my selection from a high shelf. Good experience.
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April 2023 by Keisha Huffman
The cashier Brittney was awesome. Very helpful and professional.
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March 2023 by Michelle Pegues
Good selection and prices are comparable, but because of understaffing, most sneakers weren't labeled . There was 1 person answering calls, stocking shelves, looking up prices, and offering suggestions.
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October 2022 by Vickie Danford
Good selection. Got 2 pairs of Skechers with arch support.
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August 2022 by Alma Lozano
Store hours are 11am today 7/17/2022 arrive at 11:09am employee was just walking in, locked door behind her 11:39am and door was still locked, called the store and door was finally open. What happen to opening on time for customers?
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March 2022 by Richard Thorne III
A constant foundation of all the family footwear staples.A loyal customer base & high volume store location means the 1st in town to offer the freshest.
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January 2022 by Jessica Webb
I have been trying to exchange a pair of shoes for almost a week now and for some odd reason the Opelika location has been closed. Can someone from Rack Room Shoes please contact me about this issue??
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January 2022 by Mary Rowe
Great deals. Just wish they would honor military discount everyday, instead of just Tuesdays
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December 2021 by Angie Queen
Thought they'd have more purses. Shoe prices are great.
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November 2021 by Callie Pursley
They have croc boots for $80.
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October 2021 by Melvin Billingsley
Has nice array of shoes but not in 15 plus sizes. The need to put that on the door.