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February 2024 by Prince Landers
Wonderful experience.
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February 2024 by Prince Landers
Wonderful experience.
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February 2024 by Sassiquea Shorter
I am not pleased with them not answering my calls and I'm trying to find out about my delivery because my washer , dryer and mattress was supposed to be delivered today ???
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January 2024 by Nakita Bell
I had an employee argue with me basically about a payment I already stated I would pay. Mind you my item is not able to be used properly been reported it. I have been paying for a broken item that I can’t use and never got a call or update that it will be fixed. BUT I’m being hassled about ONE payment!!! Instead of asking what happened to the item she continues to ASSUME that the item is being “jumped” on when me nor my kids even use it or sit on it. We opened it once and it didn’t go down and we never used it again! I was treated like my value and time didn’t matter and most of all as if I’m just someone who don’t know how to handle furniture! If I have to be talked as if I’m a child I rather take my business else where!!!!
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December 2023 by Almar Barnett
Very Helpful
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December 2023 by Spencer Burke
Fast and friendly
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November 2023 by Hello
Worst experience ever ‼️the person that helped me she was great but They told me they will have my things delivered in 2 days!! But come to find out they kept pushing my delivery date back! So they told me they will be out Friday which was a WEEK ! So I just canceled MY ORDER‼️ will never go back even if they gave me something free!
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July 2023 by Nancy Perkins
Great people decent prices
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January 2023 by Diana Marshall
I would never rent from this place for one people are rude. For 2 they want so much verification that you would think you're buying a house. For 3 you can pay cash price for a little bit of nothing somewhere else and get better I did. You don't get to talk to someone face to face at Rent-A-Center they're sticking the head around the door just to answer questions. Go to Aaron's they're more polite, more people on the floor that are interested in you and not sitting in the office.
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November 2022 by Virginia Smith
After reading all the negative reviews I had to come on here and say, I've been dealing with this RAC for almost 6 years. Almost every big appliance or piece of furniture I own is from here, along with some small things. I've never had a bad experience, never had someone be rude to me. I love Chairty, she goes above and beyond to get my daughter whatever she is wanting at that moment. Y'all are doing great! ❤️
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November 2022 by Ice House Muzik
It was a easy process but the server issue error happened and I had to start my process over.
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November 2022 by Angel McMillan
Great workers, very professional in store and delivery. They are always neat and clean in the store front. Answer all my questions, always going the extra mile to make sure I get what I need in a timely manner. Shout out to the Opelika store, they all rock as a whole and individually.
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November 2022 by Rudy Rawlings
The whole staff at Rent A Center in Opelika,Al the manager Charity an her associate has been very nice an respectful to me. I've had no problem with them. They handle customer like customer handle them. If customer don't contact an explain what's going on of course they like anybody else harassment or repo duh. It's a rent to own they want they payment too. Have evidence of whats going on, They will definitely have your back.Thank y'all ❤️ They have great customer service skills!!!
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October 2022 by Heather Lynnx
Literally the worst customer service I have EVER had the displeasure of receiving. They are RUDE and won't answer the phone when they see your number calling in to try to pick up the product you paid for. Even after I called corporate, they hung up on their own corporate customer service agents. The woman that works there has NO customer service phone skills and it's a shame since she is the voice of their business. I will take my money and go elsewhere and I suggest you do the same until they clean house. I still have yet to receive my refund. Buyer beware
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July 2022 by BlackIce MBF
Very Bad Business. This business will harass you all morning and evening. If you do not answer the Door or if your away from home, they will constantly blow Air Horns around your windows and Doors. They are very rude and Disrespectful. I highly recommend you guys doing business else where effectively immediately. No one deserves to be harass from any rental place or Business. It's very unprofessional.
