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February 2024 by Seunghui Jeong
I love this place. The manager is so kind and recommend products what I was looking for. I bought some gel nails and hair conditiner. I should visit again!!??
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December 2023 by Kelsi Williams
This location has improved so much ! Used to dread coming here after multiple bad experiences with the old manager , I believe her name was Brianne. She was always short tempered with customers & rude to her own EMPLOYEES , who picked up her slack while she was outside smoking. Prices were never what the tag said they were on the shelf & she’d shrug it off. With the new manager it’s a whole different store. Everything is organized , correct prices are displayed , all sales are displayed with neat cards ! Lexi & Savannah are your go to girls if you have any questions!! They are super patient & kind & they’ve never steered me in the wrong direction when it comes to products or hair color. They always have the best recommendations & great attitudes ! Love this store again !! Management really does play a big part.
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October 2023 by sophia dimario
The lady working today with the nose ring and upside down cross tattooed on her face was so rude. We asked her a simple question, and she was very unfriendly. Horrible costumer service. I love Sally’s but will not be going back to the Opelika location.
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July 2023 by Cydney Mackin
oliver's service was so exceptional. it's not an exaggeration to say that dying my own hair was a life changing event for me, and oliver walked me through everything. like other reviews mentioned, he is a huge asset to the business. thank you again for your help, oliver ❤️
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June 2022 by celeste arrington
it’s literally a hair emergency. my hair turned green from swimming, and i have a big event to attend tonight. found a product here i wanted to buy to get rid of it. drive all the way here, try to walk in, and the doors are locked. it’s 11:30. they open at 10. there wasn’t even any explanation on the door, no sign, no anything. i understand, everyone is understaffed, but atleast inform the public when you will be open, or a rough estimate. i am writing this with tomatoe sauce in my hair. now i smell like tomatoes. thanks.
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June 2022 by Kimberly Mcmullan
I love Myra she is amazing she goes above and beyond to help everyone. She is patient, polite, professional, and so knowledgeable of every product. She is a HUGE ASSEST TO SALLYS. IF YOU HAVE ANY QUESTIONS SHE WILL HAVE YOUR ANSWERS. Thank you Myra so much for all your expertises. You are not just beautiful but amazing I'n what you do.
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January 2022 by Jamie Jalise
Never order online and pickup in store. You’ll never get all of your items.Please update your inventory tracker / management.
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December 2021 by kalia johnson
How you have a sign say BE BACK MONDAY.. WHAT THE WORLD!!
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September 2021 by Kenny fields
No help from the associate who was wearing her house shoes. I found what I needed anyway. There was only two in stock while I was needing four.
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September 2021 by Jason Crowell
They said my order was ready an it wasnt then the staff got an attitude so wont be going back there.
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July 2021 by Kylia Combs
The closing times are inaccurate. If the sign says you're open until 7, they shouldn't close until 7pm! I showed up with 15 minutes to spare, I just needed 1 thing there. I knew where it was and how much it was. Would have been a 5 minute stop at most. But I go to open the door and its locked they're closed. I saw someone in the store but they just shrugged and continued what they were doing. If the sign says 7 they should be open until 7.
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June 2021 by Nancy
Clean, friendly service. They have a lot more hair care products now.
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April 2021 by Brenda Edwards
Worst customer services ever..got in my car and ordered online what I wanted..
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April 2021 by Jessica Fitch
The worst customer service experience of my life. If I could’ve given a zero start review, I would have.
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March 2021 by Patrice LaShawn Stanton
I am so disappointment in the store now more than ever. How in the hell you can charge someone$.15 for a bag when you spend over $100 in the store. Thank you but no thank will find somewhere else to get my product from this day forward. Good luck o the new owners and new change.
