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October 2023 by Brenda Waters
Tyler is absolutely amazing. The manager is just as awesome. Great customer service.
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September 2023 by Corey Ramirez
Tyler was very helpful and patient and I didn’t catch the young lady’s name in there but she was very nice as well. Definitely recommend.
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July 2023 by Linda Masce
Very nice and clean. Good selection. Tyler our sales agent was very knowledgeable and applied no pressure. The bed sold itself. It was a quick relief to my back pain .
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June 2023 by Donna Hise
Sales associate, Phil was pleasant and very patient.
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April 2023 by Kathrine Bearden
Tyler helped my husband and I get a new bed all picked out and financed. He made the selection process fun and the whole staff was very helpful with the paperwork. Sleep number beds are very pricey so it was nice to have a team work with us so patiently throughout the whole process.
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December 2022 by Tess Massey
We initially went here to buy pillows, and ended up coming back a week later to purchase a mattress. Phil (the sales associate) was great - he answered all of our questions, was extremely helpful, and super patient.
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September 2022 by Gwendolyn Johnson
My bed was supposed to be delivered Thurs 8/25 between 1:00pm and 4:00pm. However, they texted me right at 4pm and said they had an emergency and my mattress won't be delivered until 9/29. What kind of emergency causes my mattress to be delayed for a month? I called customer service and they basically told me there's nothing they can do because they use a third-party delivery service. I went to this store and spoke to a representative, Philip, and he told me he's sorry and there's nothing he can do. I told him I need to be made whole because I am not satisfied right now. I also asked him if he could contact the district manager about this issue and Philip again told me there's nothing they can do. I am very displeased with my experience with Sleep Number so far and I would not recommend anyone ordering from this company.
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August 2022 by Ron McCurdy
My Review:Sensors malfunction regularlyOnce or twice a week our bed doesn't recognize one or both of us when we get into bed. This began a month or so after the bed was delivered. I called several times and spoke with customer support but the issue persists. Considering buying a remote because I am tired of getting up and turning my phone on to manually set the bed to our preferred numbers. Now the remotes have been discontinued online and in store due to being out of stock; they can only be ordered through customer service over the phone.Sleep Number reply: Thank you for submitting a review. We value your contribution, but unfortunately your review had one of the following issues and had to be declined:- mentioned a competitor- included personally identifiable information of you or someone else- included inappropriate media- contained a URL- was vague or needed more detail- included profanitySleep Number
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June 2022 by Clay Ogata
Great experience.Looked at all the online mattress companies, like the fact we could try it out.Staff is EXTREMELY knowledgeable and wyou know what you're getting.
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June 2022 by Debra Webb
When I shopping at the Sleep Number store Alexa was our salesman she was so nice I would recommend everyone to go see her .
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April 2022 by Kimbonita Wilson
When I shopped at the Sleep Number store I received a great welcome and great service from the salesman, he answered all my questions and concerns with care, and there wasn't no waiting in line.
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April 2022 by Robert Carter
Great service! Jarvis provided everything we needed and answered all our questions. Thanks
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September 2021 by Jessie Suther
Tony was fantastic he is extremely friendly and made our decision on which bed to choose very easy. He was very knowledgeable and answered all the questions we had.We are very happy with the buying process and the Customer Service we received at this Location.
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May 2021 by Betty Thompson
It was a good experience customer service was friendly and she was not pushy at allShe was very nice and very knowledgeable of the products
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February 2021 by Jo Rodgers
Great experience! Answered all my questions. No high pressure sales techniques.
