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July 2023 by John F.
I am very concerned. A employee by the name of Oscar began to put the convertible top down on my car. My convertible top does not work. It is very costly to repair. The manager is named Ramon. I have been a customer/client since 1999. Ramon was not able to determine if the convertible top was damaged.John Ferguson
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June 2023 by Ava F.
Not satisfied with the quality as the equipment is outdated and the cleaning is slow
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February 2023 by AL Page
Wife's RAV4 is happy clean,!
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February 2023 by Tracy Brooks
Power washer is okay if not broken, or out of order.
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January 2023 by Max L.
They do a great job. Yes, they are a bit expensive but so is the burrito down the block now. SF rent! I will continue to use them.
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November 2022 by Sabrina D. Jones
Truck looks greatly improved.Opp car wash.
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September 2022 by Sfcoffeeshop C.
For a $400 "detail", they did not clean the bed of our truck or even the WHEELS. We had to go over almost every inch of the truck with them and wait an hour for them to actually clean it. Absolutely criminal. DO NOT GO HERE.
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August 2022 by Steph M.
I went to go get my car washed and when I went to go pay I noticed where you watch your car go through was boarded up with wood. I asked why it look like that and the lady said it was going to be like that. I went to watch my car go through From the outside and I noticed that they did a hand wash on my car before it entered through the car wash machines but no soap, no water, and the extra wax, everything I had paid for a $50 car wash, was not happening. I asked to speak to the manager because they did not inform me the machines were not working but they did make sure they collected their money. The manager stated when you first pull up they were supposed to tell me and the guy did not. They are charging their customers what they ask for and not telling the customer what they are really getting. I asked for my money back and at first they were not trying to give me my money. The cashier wash trying to speak Spanish as if I didn't understand and informed her I did. I will never return here and I suggest no one else does either. They are thieves.
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August 2022 by Manlio C.
They are good hardworking people. Doing a hard job under the Sun. Yes they miss things some times. I just tell them and they get it done. Rather than a bad review just speak your mind at the moment people.
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August 2022 by Tae A.
It has been 38 days since I filed a claim after discovering damage to my car. A broken rear light after coming out of the car wash. I was told I had to wait for the manager to return from vacation to get a response. Manager called and gave me the run around and never followed up. Avoid if possible.
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July 2022 by zews s.
I am not surprised that this business has only two stars from over 200 reviews. This used to be my go-to car wash. Not anymore. The equipment is so badly outdated and broken that the liquids being dispensed over the cars starts too late and keeps going after the cars have already passed through. The place is also filthy because of years of deferred maintenance and neglect. The owners just don't care. It's easy money for them. What a shame. I hope this gets fixed sometime, although I doubt it.
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July 2022 by Scott G.
Got a book of car wash tickets from a friend and I use them regularly. I used to go to the car wash on Mission and S Van Ness, but now will be a regular here. Good job and pretty quick.
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February 2022 by Jim R.
I LOVE this car wash. I've been going for years, maybe two decades with my old SAABs. They come out looking and smelling new. The last time I went, a week ago, I left 2 $100 bills on the drivers floor and they found me and told me this. When I got my keys back, the cash was on the passenger seat. Not that is honesty of all their workers. I am a building contractor and buy their discount coupons and give them to all my customers. I've never been to a better car wash. Jim Reid
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February 2022 by Carol O.
i haven taken my rav4 here because it is right down the block from my studio. Not the friendliest people, waaaay expensive and they raised their prices. I was collecting receipts because after certain # you get free wash. They changed their policy and i have the # but too bad s****** Plus during the pandemic they started closing at 4:00 pm. wtf, hello essential worker !? I don't like people who are borderline rude act like they don't want to answer a question. I think I will try somewhere else.oh and get this, for the basic wash they won't wash your rims hahaha okay but $50 for a car wash is over the top honey.
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November 2021 by Jay O.
The bald headed guy manager ended up putting some type of chemical on my windows plastic frames which melted it off due to the fact that they had to detail my car twice because the first time was to done hastily. I've complained to the business and have not heard back since I complained.