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March 2024 by Kanon Shay
Right on the beach with their own parking garage. Very reasonable nightly rates and they do have a heated pool and jacuzzi. The jacuzzi was barely warm (the pool was warmer) and the jets weren't on. That's the only reason for the 4 star review. Staff is friendly and the room was super clean. Would stay again in a heartbeat.
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March 2024 by Brooklyn H
Trisania (I hope I spelled right) has excellent customer service. She was so helpful during check in. That girl deserves a raise!
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February 2024 by daniel johnston
When we checked in we were informed you have to pay for parking in a garage that is attached to the hotel..wasn't aware of that, but ok wasn't upset. When we got up to our room and saw it wasn't what we had booked(we choose 2 Queens with the large balcony corner room and we got a regular 2 Queen room with a balcony) I went downstairs to let them know and they told me everything was booked. I did use a 3rd party site to book the room, so I know there is always a chance of a mix up. The room we got was nice, but the beds were awful. I had matress springs poking me in my side and the matress was also lumpy. Overall a good view of the beach from the balcony and it's in a good location. This hotel won't be number 1 on my list for my next trip to Orange Beach, but I would consider staying here again.
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February 2024 by Mike West
Great clean room. Awesome view and friendly staff.
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February 2024 by Angie Maya
I am beyond upset with this hotel I am here on business and wanted to just enjoy at least my stay and I even CANNOT! This clearly says free hot breakfast and free parking! Today is 2/19/2024 by the way. I am hit with an $11 a night for parking and $14.50 if I eat breakfast. They fake advertise. I booked for and ocean view and was given a side view.I should of booked the corner view for a better view and be stuck back here with the city view. This is so so upsetting.
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February 2024 by Sarah Mayer
Our stay here was excellent. Friendly staff, clean room, nice pool/jacuzzi location, and easy access to the beach. Would definitely return here!
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February 2024 by Becky Bowers
Only spent one as I was traveling home but what a beautiful location at a great price. This was by far the best stay of my trip.Rooms: The rooms were very clean & comfortable. Loved the k cup coffee in the rooms. It would have been better to have some bottled water to make coffee with though. Instead I had to buy from the vending machine down the hall for $2.
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February 2024 by Chad R.
Our stay was an outstanding experience. The hotel itself is very clean and has one of the best hotel staffs I've ever encountered. I'm a Marriott Titanium Member for life and I've never been treated at a Marriott as well as I was treated at the Best Western Tides where I have no status. The breakfast area has a remarkable view of the ocean and the food in the Buffet is really some of the best I've experienced at a hotel buffet. Their biscuits are outstanding. The hotel is also at a great location (only about 4 miles from the FloraBama and 3.5 miles from the Flying Harpoon) and on a great section of beach that isn't overcrowded. Parking garage is in the first three floors of the hotel, so getting from your room, to your car (if you need to pick something up) and then down to the beach is so simple and convenient. Rooms are serviced every day unless you put out your "do not disturb" sign and the cleaning staff is over the top nice and accommodative. This is one of my bigger complaints at Marriott is the lack of regular room servicing. We are already looking to book this same hotel for next year when we visit Orange Beach. A big thanks again to the staff at The Tides for making our stay one of the best beach vacation experiences we've had yet.
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February 2024 by Joe
I really like the interior of the room, it is mostly white and fit with the beach vibe really well. The room was clean and everything seems high quility. The front desk guy was very friendly and warm as well as all other team members. They do charge a $11 parking fee which was not mentioned on their own website nor my confirmation email. The breakfast was really good and it was complimentary when I was there, but seems like it is no longer free right now. And also there is a different between beachview and beachfront view so read carefully when make the reservation.
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February 2024 by Idalia Vazquez
Thanks for everything!!! ???Rooms: Very comfortable
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February 2024 by Angel Galvan
Excellent hotel
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February 2024 by DJ Shell
Great people
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February 2024 by Rob
Awesome staff, awesome rooms, awesome views, AWESOME STAFF!!!!!!
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February 2024 by Tej Patel
Had a great Stay. Staff was nice! Breakfast was good!
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February 2024 by Robert Childs
This is one of the best places we have ever stayed. The staff is top notch!
