About Publix Pharmacy at The Shoppes at Palm Pointe
Publix Pharmacy at The Shoppes at Palm Pointe offers a mixed experience for its customers. While some employees, like Isabella, have been praised for their professionalism and friendliness, others have received feedback for being curt or abrupt. Customers have noted instances where assistance was hard to come by, as some staff appeared too busy to help. However, there are positive mentions of helpfulness, particularly from staff like Tammie, who provided valuable support regarding prescription inquiries. Overall, while the pharmacy has its strengths, including a warm welcome from some employees, there is room for improvement in customer service and staff friendliness compared to competitors like Walmart.
Amy was so helpful! I forgot my medication back home and she called my insurance company to get them to approve a refill so I didn’t have to pay out of pocket. Other places would just tell you to call them yourself. I really appreciate the extra effort and friendly service.
March 2025
Regular Publix, only bad I have on here is don't ask for assistance, every one of the multiple employees standing around will tell you they're too busy or at deli and sushi just ignore you till they have no other way to.
June 2023
Isabella is very professional, friendly and overall a fantastic employee. She had a very warm welcome, and was very sweet throughout my entire experience.
