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February 2024 by Bruce Robbins
Always under staffed. Pack a lunch if you need to get in that line
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March 2023 by terri ramsey
Always friendly and great customer service!
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July 2022 by Amy Jennings
Awesome friendly service
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May 2022 by Timothy Petrose
Rarely do i use this place. Open too late and close to early. Just go to UPS down the road, they have better and more convenient hours.
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March 2022 by Edward Adams
Very courteous and helpful with the rental of a PO box
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September 2021 by Danny Brewer
I gave them a higher rating because the staff is very friendly and courteous. However, getting your mail is a different story. A package will be delivered to the PO and you may get it put in your box in a day or 2 later. They need a better system put in place. So frustrating.
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July 2021 by Satya Bain
Very friendly and fast service.
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December 2020 by Keith M.
Four star for the office itself based on many visits but the delivery out of here is a one to maybe two star as deliveries are made to other homes of much of the mail or not made at all. Brought to the attention of the head postmaster and management many many times with not much if any improvement. I get images of the mail sent to my email so this helps us monitor it but is not a solution in and of itself. Just today we got two pieces of someone else's mail again. I have even put a note on the pieces that they came to a wrong address and still got the same mail again a day later with my notes written on it. Will amend the overall review if and when necessary.
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July 2020 by Ramona Vincent
Exceptional service by Crystal at 3:56 today. I think she needs to get 6 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!
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June 2020 by George Walthall
They answered the phone and. JJ was very nice. Will report RESULTS
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October 2019 by Tiffiney Busby
I have kept my mouth shut for a while trying to be the better person. But I'm beyond livid. I'm beyond sick and tired of my boxes being locked I have been a customer for 3years I have had package come up lost or missing and no one can find them when it says it's been delivered. My account is on auto draft I have signed up for it but some how you never take it out and just lock me out of my boxs then want to charge a 20 fee per each one to reopen it back up on top of the 6 months fee. The one person I love working with who goes over and beyond here is Tyler that boy deserves a raise and a 5 star. I feel like he's the only one that cares. Last time I paid $120 for 6month with my reopening fee. I will not pay that again I want my stuff. I'm tired of the run around and being locked out my boxes every other week or having my stuff sent back. Tyler had to put a stop to that by putting a note on my boxes.
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June 2019 by DeAnn Telarico
I moved to Orange Beach at the end of February 2019. I have had two lost packages and a misplaced certified letter in 4 months. The clerks may be polite but there is an issue with mail delivery.
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April 2019 by Ellen Greer
We have trouble getting our mail delivered in condo building where we live. Days go by with no mail, then a stack. Stops and starts don't work well. Mail is put in wrong boxes. Clerks in office very pleasant.
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February 2018 by Valerie Clingen
Great service. There was only one attendant up front, but helped everyone through with ease.
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February 2018 by Jack Minehart
Generally speaking, I'm not a big fan of the USPS but the folks at this location are great.