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April 2024 by Cynthia Machen
Placed online order and arrived for pickup at 9:50 PM—Upon arrival I was informed they were out of chicken for the Supreme Sampler Meal and were out of gumbo because it was so close to closing. (They close at 11:00 PM—more than an hour from arrival time!)They asked to substitute fish for the two pieces of chicken, which I reluctantly agreed to. For the gumbo ($3.99), I just told them to cancel it. The manager then came to the window to tell me he couldn’t cancel because it was ordered online. ??? He said he could cancel the entire order. I asked him to just substitute a piece of cheesecake, which he said he couldn’t do because there was a $.60 cost difference—I asked if they had funnel cake ($4.19), and he substituted with that.I then double-checked with them that their closing time was 11:00 PM (not 10), and the girl at the window told me it was 11:00 PM, but they start cleaning early—over an hour early, evidently. I was advised to order earlier next time. Are you kidding me?!?!?!? —After a long, aggravating wait at the window, we finally received our food—minus fork, napkin, etc.Not a good Captain D’s experience!!
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April 2024 by HENRY FORD
This is the worst... No staff... Food takes forever... Service bad...... Cashier disappears for 15 minutes... People waiting
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March 2024 by Stanley Jones
Been there 3 times this week, every thing was fine one 1 ocassion, on the other 2 the door was locked and they was not taking orders at the drive thru. It seems to me that they should close at 6 pm cause I have been there on 2 ocassion this week and can’t get any fish.
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February 2024 by Paula Adams
I had DoorDash bring me this food. The batter is thick and taste awful. This fish isn’t cooked or is old. Somethings wrong with it. I did a review and asked for a refund, but they said they don’t do refunds. I had a problem once before. I had to drive to the store after paying DoorDash.
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February 2024 by Tara Robinson
Arrived at the drive thru around 1045 and was told they don’t open until 11am. They should update the hours online.
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February 2024 by Frank Pinkard
Fish, hushpuppies, fries COLD. Will NOT go back.
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February 2024 by Tess S. Scott
We ordered from the drive thru.....
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February 2024 by venice hyde
I have been trying to call The captain d's in oxford alabama to see if the Dining room is open and no one answers the phone.
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January 2024 by Deana Hanson
Great food slow
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January 2024 by Jason Dingler
Last 4 times I’ve been there whether it be for lunch or dinner the dining room is closed so I’ve went elsewhere and won’t waste time going back . They say it’s because they only have 1 person working , how is it they are the only restaurant in Oxford that continuously has a closed dining room because they can’t get workers . Captain ds needs to look into whatever Chick-fil-A does, because they will have about 15 working ona shift
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January 2024 by Teri Reid
Had not been n awhile, t was awesome food hot people great. Man blackened shrimp , so good I ate t before I ot back with it. Yes that good. Come on in have you some.
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January 2024 by Charles Jobson
The fish was over cooked and it tasted like chicken,it was tough to eat . Bad
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December 2023 by Johnathon Warden
Best fish around super nice
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December 2023 by No name Mcgillicutty
Just horrible
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October 2023 by Rebecca B.
came to the window she wouldn't take my order tried to come inside the lady at the window was escorting her friends about and threw her hand up and me and waved me away and said your ganna have to go through the drive through lady I just tried that you won't take my order so I go back to the window same spot I was in five minutes ago no one has moved I pull up to the window she tells me to hold . if they don't want to be at work don't be I'll come in and work the shift if they would give there employees clean hats it's just food take the order and give it to the people damn
