Firestone Complete Auto Care, located in Oxford, AL, has been serving the community since 1926, providing a wide range of vehicle services from tire sales to maintenance and repairs. Customers have praised the staff for their kindness and helpfulness, especially in urgent situations like blowouts. One customer shared a positive experience after being assisted late in the evening with new tires, highlighting the staff's willingness to stay and help. However, some reviews noted challenges with staffing, leading to long wait times and delays, especially when technicians did not show up. Despite these issues, many customers appreciated the thoroughness of the service, with technicians identifying potential safety concerns, such as brake problems, during routine maintenance. Overall, while there may be occasional delays, the quality of work and customer service at Firestone Complete Auto Care is commendable. Customers feel reassured by the expertise of the staff and the reliability of the services offered, making it a trusted choice for auto care needs.
