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December 2023 by mark04anthony
I would avoid this location until they do significant work on the infrastructure. A good few pumps were down; the one that I went to was very slow. Later, I found out the hard way that the mechanical parts to automatically stop filling up the tank weren't operable. Then, to top it off, the system froze, and I couldn't get to the receipt prompt.I'll give the attendant some credit for trying to reboot the system, but it seemed like the whole thing had crashed. Please get your hardware and systems fixed!
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November 2023 by Janice Armstrong
Don't stop at SHELL in Oxford, AL I-20 if you want premium gas. They only have two grades. Premium is not one of them. I didn't realize that until after I used my bank card and was charged for gas they don't have. You can't pay at the pump. I thought this particular pump was broken and went back in to let the cashier know I was changing pumps because I wanted premium. The cashier tells me they only sell the low and middle grades. I asked for a refund and was told it would take 24 hours to go back on my card. However, the money was out of my account when my card was swiped. I asked for a receipt and were given one showing the refund amount. I got back on the interstate and drove to SHELL in Douglasville, GA. Got the gas I needed. The following day I checked my account and "NO" refund. I called the telephone number listed on the receipt repeatedly. No one ever answered. Another number I call was disconnected and listed as Oxford, AL Shell came up as Huntsville, AL. In disbelief, looking over the receipt, the cashier refunded my money to the customer that was after me and gave me her receipt. I finally called SHELL'S corporate office. Talked with a representative there. It may take several weeks before this is resolved.THIS THANKSGIVING "2023" I'M THANKFUL I MADE IT TO MY DESTINATION SAFELY AND DIDN'T RUN OUT OF GAS ⛽️
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July 2023 by K Love
It was fine it was just dark and I was tired
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February 2022 by Olivia Maddox
DO NOT PUT THIS GAS IN YOUR CAR!! Got gas from here yesterday and my check engine light came on almost immediately. I could not drive my car & had to get it towed. It’s currently at the Lexus Birmingham dealership & after running test they have now determined it’s from BAD FUEL!! I am now trying to figure out how to get in touch with management bc the number is no longer in service. I live an hour and a half away and have no car now. If anyone has any suggestions, it would be greatly appreciated.
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December 2020 by Bonnie Hardy
Ridiculous gas prices compared to literally everyone else in town.
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July 2019 by Cherry Maloney
My friend's car had engine trouble. The car shut down. We were able to get into this gas station. We purchased some oil. We were not blocking access to any pumps or entrance or exit. We had to call a wrecker service and were told it would be two hours. We went to tell the attendant as a courtesy. He became very angry saying we didn't ask his permission to park there. We explained that we couldn't drive the car. He kept yelling at us to move the car, move the car! I asked him to get the owner on the phone. He refused.
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December 2018 by Nathaniel B Maffett Jr
The rude employee by the name of Ms. Crystal is being rude to me because I didn't understand about the shell card!!! She made me upset already. She needs to work on her attitude because I don't appreciate it!!!!! Again she is trying to get an attitude with me!!!!!
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December 2018 by Josh Morrow
Gas is $.50 a gallon more than the other stations at this exit, and the pumps are super slow.
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May 2018 by Jackie Schutz
Honestly, I don't remember except I needed gas and I was traveling. The bathroom seemed clean.
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May 2018 by Russ C
Average she'll station
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December 2017 by Patsy Hightower
Got gas, good price. clean restrooms.
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November 2017 by Cary Richardson
Good place for gas and a quick snack. People were very friendly.
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November 2017 by Ashley Lay
Seems small and dingy, but surprisingly clean.
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September 2017 by Robert Evans
Could have been a little more clean when we stopped.
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May 2017 by Mark McElroy
Sloooooow pumps and high prices make this place a must-miss. Many better options at this exit, and many closer to I-20.
