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November 2023 by Tyler Horton
This is the SLOWEST BANK ON THE PLANET! Save yourself a headache and go to the Anniston branch
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November 2023 by William Smith
Always friendly and good service.
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October 2023 by Meena C.
Small town bank. There is no drive thru ATM so it requires you to get out of your car to withdraw money. This location is near downtown Oxford so there are one way streets around which can make it confusing entering/exiting the business.
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September 2023 by Tito Hawkins
I like wellsfargo so far if we don't get a drive up ATM in Oxford Alabama. I got to close it out. That is unsafe and a bother.
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May 2023 by Debra Robertson
I love the staff at the Oxford branch! They're always so friendly.
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March 2023 by LUKE BROOKS
Everytime I come to this bank no matter what it takes 30 min to get in and out its ridiculous they only have one teller working and one at drive-thru
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March 2023 by Daniela Arreola
I wouldn’t recommend coming here there two ladies and their really rude. I understand their a long line but doesn’t mean to be rude and make looks at people.
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March 2023 by robert whitten
Do not go here. Waited for 30 minutes while teller struggled helping a customer. Managers were playing with their phones and finally came over and told me I would need to use atm. They refused to help the one teller who was having trouble. This is the worst wells fargo branch I have ever been to. They don't deserve the 1 star I had to give them.
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March 2022 by Domico Goggins
Horrible
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November 2021 by Ben Allen
If I could give Zero stars I would!! I went in to make a pretty big withdrawal and I understand it takes a while to do so, but they didn’t tell me what was going on and after their secret “discussion” about my account for 30-45 minutes, I was told that I couldn’t get anything withdrawn from my account!! Even after answering 10 different security questions and having the available funds in my account. I felt like I was being judged for my appearance and they didn’t think that I would have that much money in the bank!! Completely outraged I call Customer Support and they didn’t see any problem with my account and that I should be able to access my funds with no problem. Had my wife go to the Roanoke Branch to make a withdrawal and Roanoke Wells Fargo was able to fix the problem that I was having with no issues. The Roanoke branch was very kind and very helpful. The Oxford Wells Fargo was rude and didn’t lift a finger to help me out or tell me what all was the problem, probably needs new management Or to just be shut down!! I have faith in Wells Fargo but when needing to withdrawal 25k I would not recommend the Oxford location! The branch manager was not at the Oxford location and had to call me for more verification questions. After everything went on at the oxford location I tried to call the branch manager back and he refused to answer the call or call me back! The branch Manager at the Roanoke location greeted my wife and was very apologetic about how I was treated at the Oxford branch! If it had not of been for the Roanoke location I would have pulled everything from Wells Fargo! I’ve never had issues with large withdrawals from any bank I have entrusted my money with!
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June 2021 by Matt Nolen
The slowest drive through I have ever seen or been in for sure. Absolutely pitiful!!!
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March 2021 by NickJBNintendoFan
Very helpful and Jennifer J was very nice and helpful about opening up a checking account. Willie, MacKenzie, Chasity, Michael are very nice when I come though the drive thru and they make everything easy like new school.
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November 2020 by Brooklynn Overton
Stan the manager worst customer service ever! Had an issue with my account and instead of taking me to a desk or to an office as requested verbally he told me we could just talk there in the lobby with other customers and people there to discuss my financial issue with my account. I deposited three checks from the GOVERNMENT into my account on Monday night and then Wednesday night they take that money out and leave me negative 1,450 in my account telling me the checks did not process. I called the people who wrote my check and it was processed on Monday and had cleared their account. DO NOT TAKE YOUR MONEY HERE! EXTREMELY UNPROFESSIONAL! I am pulling my money out now and taking it elsewhere! I had to call the Jacksonville AL Branch for answers and help.
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September 2020 by Thomas Mize
During covid make sure to call first.
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August 2020 by Lauryn Howell
The worst bank tellers EVER
