Based on customer reviews, Gilland Ford is a dealership known for providing a hassle-free and fair purchasing experience. Many customers travel significant distances, finding the trip well worth it for the service received. The sales team is frequently described as going above and beyond, working diligently even over the phone to secure financing with favorable interest rates and preparing vehicles thoroughly for pickup. Customers appreciate not being pressured into unnecessary add-ons and value the time taken to explain vehicle features in detail. The service department also receives praise for being a pleasure to deal with, returning vehicles clean and ready. The staff as a whole is noted for treating customers respectfully and as they would want to be treated themselves. While some customers note a wish for Sunday hours, the consensus is that Gilland Ford offers an excellent selection of cars and a team of great folks, making it a recommended destination for buying a new or used vehicle.
Mr. John was able to help me get into a vehicle and worked hard to help me get into it
March 2023
Our salesman Robert went above and beyond for us. I drove two hours to this dealership, and I will be returning for my next purchase.
January 2023
This visit was an absolute pleasure, from the greeting at the service desk to the picking up my truck from being serviced. My truck was clean inside after service, the way it should be. These are great folks.