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January 2024 by Guru Prasad Kempegowdanahalli Somashekar
Worst body shop, Jake is the worst manger. They took 4 months to repair Honda civic and still when I got my car back dashboard was damaged, read right wheel was flat and right door had soldering but they claimed it is a new door they received from Honda. If you call them to ask for status update lady in the reception says she will ask Jake to give a call back but Jake never calls back to give any updates. I don’t understand how can they deliver the car with flat tire, I wonder what kind of service do they offer. If you want to loose ur mental health over car repair and still not get things resolved after long wait then please do get service from caliber collision.
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January 2024 by Ralph Damsgard
Quality work, done in a timely manner.
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January 2024 by Philip Mazur
Very poor customer service. I had to follow up and did not get updates on my car. I’m still awaiting a call back. My vehicle was not returned in pre accident condition.
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December 2023 by Christie Heron
Terri at the front desk was very professional and helpful. Will recommend this business
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December 2023 by kelli jones
They kept me updated through the entire process with daily communication. The repair was excellent. I got my vehicle back earlier than expected. I would highly recommend Caliber Collision.
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December 2023 by Cobb Bostick
Best body shop I’ve encountered. Everyone I talked to was very professional and made for an easy process. Hopefully I won’t need their services too often, but if I do I will definitely be going back to Caliber.
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December 2023 by Craige Price
They were awesome! Superb service and quality. Now I’m hitting the town in the new whip. Watch out ladies
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December 2023 by Vic Watts
I’m a disabled veteran and I would not recommend this place. Horrible communication. I had to keep calling to ask for updates, Jake said they had my contact info saved wrong with one number being off for the reason for never contacting with me an update but that was a lie, they also had my email which they could have used to communicate with me up until that point. The car was suppose to be clean when I got it back but there was still broken glass in the car from my car being broken into when it was brought there. Nightmare experience with this company I would never leave my car with this company again.
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October 2023 by Pate Hudson
Great customer service! Got my car ahead of schedule ??Services: Transmission
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October 2023 by Stephanie Nelson
They did a great job on my car repair
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August 2023 by Jen Gad
Very friendly and professional
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August 2023 by Kaylee S.
I was referred here from my car insurance company and had a wonderful experience getting my bumper fixed after an accident. I liked the text updates and felt it was done very quickly for car repairs these days! My car looks brand new and the wash/vacuum they did was a nice touch :)
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July 2023 by Jacob
I would absolutely recommend everyone to use Caliber Collision - Pelham. Since the beginning of interaction, they have been very responsive and professional. Very honest group of people here and you can trust your vehicle will be in good hands. David and the rest of the staff were great!Service: Body & Trim
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July 2023 by Rachel Wandrisco
Great service! They got my car fixed quickly even after I asked for extra repairs last minute and it looks great! Jake kept me updated during the whole process.Services: Painting
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May 2023 by Sabrina
Caliber was so great to work with. From the moment I walked in the door, the process was effortless. Jake was nice and kept me updated throughout the repair process, and repairs on my car were done 2 days early. I am very pleased with the outcome, and would definitely use Caliber again.
