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January 2024 by Elisabeth O'Dell
Had a pleasant and stressfree experience! Great customer service and fantastic cars, to which I purchased one. Highly recommend Donohoo for your next car shopping adventure. You too will be driving off with a new car just like I did!!
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January 2024 by kevin miller
5 star, top to bottom. Fantastic customer service. I was on a road trip from Washington State and was lucky to find Donohoo Auto. Traded in my vehicle and drove off with an almost new truck. Cant say enough good things about Jenna, Marlon, and John. Just really good people. Very flexible, didnt have the the title to my trade in but they were so accommodating to allow me to mail it when I returned home. Jenna made sure everything was in order when I arrived, truck detailed as new, and ready to go. I love the fact the price was set, no pushy sales pitches you get from the other guys. Thank you again Jenna, Marlon, and John!
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January 2024 by Chris Malmrose
Easiest and most friendly/easy going car purchase I have made, and I've made a few through the years. Fixed price is actually fixed, no dealer fees means just that. Additional products were offered at time of sale, but no hard sell/pressure at this stage.Thanks to Alexis and Jenna in particular, what a pleasant experience and a great car.
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January 2024 by lisa hall
We drove 5 hours to buy and trade in a vehicle. Alexis Diaz was great corresponding with me. He took a detailed video of the new vehicle and pointed out any flaw. He set it up to be detailed the morning we arrived. Everything was done when we got there and it was ready to go. Michelle took us in to sign papers and we were back on the road in less than 20 minutes! My husband and I were very impressed how quickly the process went. We would definitely buy from them again.
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January 2024 by Eloyd Gooden
Very positive experience. All personnel was courteous and professional from our first visit to our out-the-door purchase. Large selection of vehicles that all appear to be low mileage and reasonably priced. Would definitely recommend them if you are looking for a good vehicle and no haggle customer service.
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January 2024 by RustyLittle Tractors
My husband and I looked online for over a month, and visited a few dealerships looking for a low mileage gently used car.We knew exactly what we wanted, and were not finding it with the features, and in the condition we wanted, so we ended up deciding to invest the time and energy to drive 3+ hours each direction to go test drive the couple of vehicles on the Donohoo lot we were interested in.Buying a car here was an easy pleasant process. You identify which ones you are interested in, give them your driver's license to photograph, and they give you the keys so you can test drive with no pressure, and find the car that suits you best.We found the car we wanted to buy, but there were a couple of very small paint chips on the hood of this otherwise pretty immaculate car.No problem, they took it around to the service department, and had it touched up and ready to go within the hour.They even provide someone to walk you out to your newly purchased car and answer any questions you might have so you can get on the road safely with your phone paired, seat set, defrost on, etc. and leave reading the owner's manual cover to cover for another time.From the first phone call, to driving away with our gently used new car, it was a pleasure doing business with them.In order of appearance, our sincere thanks to the following folks for making this a pleasant and painless process:TyKyleJohnJennaThe nice and helpful ladies at the reception desk, and last but definitely not least... whoever in it was in the Service Dept that took the time to touch up paint right before closing time, so we could leave happy, and not have to return the next day.Apologies for anyone's name being more phonetic than correct, and our thanks for giving us the opportunity to make a stress free decision, and once made, getting us in and out with professionalism tempered by good humor.We will not hesitate to recommend this dealership.
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January 2024 by Daniel Hake
We recently purchased an Armada from Donohoo Motors. It was a great experience. The entire process including the trade in was done online. It sure beat spending all day at the dealer! I feel we got good value on the purchase and a fair trade in. We worked with Alexis and Kyle in sales. Jenna went over the vehicle features before we left. She even mailed CD I forgot in the player. The business office was very efficient and we were shown exactly what we needed to do for the new registration. Everyone was very pleasant. I highly recommend them.
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January 2024 by Aj Nelson Jr
I had a good experience at Donohoo Auto . The staff was great, Kathryn was very knowledgeable, friendly, and went above and beyond to ensure my satisfaction. The lot was very large, neat and well-organized, making it easy to browse their impressive selection of vehicles. Alexis was my sales rep; he was patient, addressed all of my questions and guided me through the entire process seamlessly. The financing options were transparent, and I felt very confident in my purchase. Overall, Donohoo Auto exceeded my expectations, and I highly recommend them for anyone in search of a positive car-buying experience.
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December 2023 by Patricia Adams
We had the best experience at Donohoo Auto! They are not a traditional dealership. We loved that we were able to test drive as we wanted to and did not feel pressure from a salesman. As we picked which car we bought, there was a firm price we knew. They went above and beyond to make the process extremely easy. We recommend this location, even if you have a little drive!
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December 2023 by Thomas Ryan
Gone in Sixty Seconds was a great movie. Gone in 60 Minutes to purchase a car? Even better. 60 minutes to come in, test drive, buy and on my way out the door. Fastest time I’ve ever had. I guess the days of waiting and watching nothing happening at other dealerships is over. These guys and girls! Crushed it. Absolutely crushed it. Best car buying experience I’ve had in the 25-30 times of buying a car. And the price? I shopped this car for over 1 years nationwide and these guys were hands down 5-7K under anything I saw. Not to mention they don’t charge a single fee to buy! Nuts. Great folks.
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November 2023 by Kevin Bridges
Buying from Donohoo was a fantastic car buying experience. Matt, my salesman was very easy to work with and there was absolutely never any pressure to hurry up and buy or switch to another, more expensive vehicle. Then going to the finance office to sign everything took less than 10 minutes. I’ll definitely be back when it’s time to buy another vehicle.
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November 2023 by Whitney Hubbard
We had a fantastic experience at Donohoo Auto!! We had been keeping an eye on the website for a while and when a car showed up that was what we wanted we went in for a test drive! We worked with Alexis to purchase the vehicle and he was great! Helped us make sure we had all the info/paperwork we needed because we used our own credit union for financing! We absolutely love our new car and will definitely be using Donohoo again in the future! Thank you for an amazing experience!
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November 2023 by Mandie Baker
We had such an amazing experience at Donahoo Auto. Friendly staff, clean cars, easy process, and great price. No sales people constantly bothering you. We would definitely buy here again. Eugene was amazing to work with!
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November 2023 by George Scheers
Excellent virtual transaction. Alexis and John were fantastic to work with and always very responsive. Alexis went the extra mile to send a video and explain details. I couldn’t be happier: fair prices and world class customer service! This is my second Donohoo car; I will keep coming back and highly recommend to others for quality vehicles at great prices without the typical car dealership hassle!
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October 2023 by Katrina Merkerson
This by far was the best car buying experience I’ve ever had. Everyone was so nice and efficient! I loved the fact that everyone steps in to help out if the person you are waiting on is tied up. The whole process was painless and easy from the test drive to signing the paperwork to driving off in my new vehicle. 10 out of 10 I would definitely recommend! ?
