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April 2024 by Linda Caldwell
Great customer service
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March 2024 by Karen Karr
They provide first-rate service. This was my best experience ever with a collision repair. I would definitely use them again.
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March 2024 by Emperor Music
I have been there for a quote and the receptionist Danielle helped me a lot with the insurance and what not.
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March 2024 by Aaron Gray
Joe Hudson has fixed our cars twice after accidents. Both times they went above and beyond what I expected. They worked well with insurance too and made things easy on us. 5 Stars.
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March 2024 by Ben Kuykendall
Excellent work. Great customer service.
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March 2024 by Megan Heathcock Walton
Only gave 1 star because I had to, this entire process has been awful. My wreck was Dec 20th which is the same day my car was gotten by Joe Hudson. They told me multiple times my car was ahead of schedule and doing great. They got it mixed up with another car which caused me to have higher expectations than I should have. 3 Fridays in a row I was told my car would be ready for it to continue to get pushed back. They told me by Tuesday I would have my car. Wednesday night I got my car back for me to be back Thursday with a tire sensor light turning on. They did not replace the one that was in a wreck and put the old one back on. Friday I was back up there because my personal belongings were not returned. Now a week later the same tire pressure light is back on and I will have to drop my car off again for it to be fixed. Almost 2 months without a car for it to not even be properly fixed. I do not recommend using Joe Hudson Pelham to anyone!
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December 2023 by King David
Very inexperienced and shady place. Had to wait a month to get it fixed. Then when I came to pick the car up it wasn’t fixed completely or properly. So I had to wait another month just for them to fix what they should have already fixed in the first place. Would NOT recommend to anyone.
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December 2023 by Denise Wilkes
Joe Hudson collision was the recommended body shop by our insurance company and did a great job! Would highly recommend!
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October 2023 by Pastor Carl Rawls
Great experience. Better than expected. Constant contact with me on the updates doing the process. Very pleased.Service: Painting
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July 2023 by Matt Harris
Super sloppy work and not what they used to be. I've been coming to Joe Hudsons for 20 years and always been happy, this time I had a lot of contaminants and hair under my paint. Even worse, the door they replaced wasn’t mounted properly and would have leaked water. Also the trim seals didn't touch the glass so water would have leaked behind the door as well.When I brought the car back, the customer service guy dropped his head and explained how hard it's been to get good work. That doesn't explain how it got passed their quality control. I'm assuming they're trying to pay less than other body shops so the car dealers and premium shops are getting all of the good workers.And, just like a home contractor, they'll estimate it'll take 20 days or so, that way you feel comfortable signing their contract, then you'll be hit with delays. My 21 day repair turned into 8 weeks.Once I returned my car, they said it'd take a day to fix, two weeks later I had to call just to get an update. Then they shafted me on the additional rental expenses that were strictly due to their poor management and quality control.I'd Ignore all reviews that aren't recent. This company is going down hill fast. In the future, I plan to have all repairs done at the car dealer. Won't cost anymore and they'll have competent workers.Service: Body & Trim
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July 2023 by Eddy Hignite
I got a few local collision shop recommendations from my insurance company, but I chose Jason Hudson based on average reviews. The guys there did not disappoint. It took a little longer than expected due to a faulty part, but they were quick to communicate the delay and made sure everything was in perfect working order. Thanks to the mechanics there at Jason Hudson's collision center, we got our minivan back looking as good as new.
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July 2023 by Renee Henry
My car looked great when they were done!!
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June 2023 by Matt Harris
Super sloppy work, not what they used to be. I had lots of contaminants and hair under my paint. The door they replaced wasn’t mounted right and would have leaked water. It takes twice as long as they say, and they shafted me on rental expenses when I had to return it to fix their shoddy job. Search their latest reviews to see.
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June 2023 by Matt H.
Super sloppy work and not what they used to be. I've been coming to Joe Hudsons for 20 years, this time I had a lot of contaminants and hair under my paint. Even worse, the door they replaced wasn't mounted properly and would have leaked water. The trim seals didn't touch the glass either.When I brought the car back in, the customer service guy dropped his head and explained how hard it's been to get good work, although that doesn't explain how it got passed their quality control. I'm assuming they're trying to pay less and another body shop or the dealers are getting all of the good labor.Also, just like a home contractor, it twice as long as they say, that way you feel comfortable dropping off the car. Once I returned it, they said it'd take a day to fix, two weeks later I had to call just to get an update. They shafted me on the additional rental expenses incurred that were strictly due to their poor management and quality control. I'd Ignore all reviews that weren't writing in the past 12 months. This company is taking a nose-dive.
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March 2023 by Robert Edwards
Insurance Quote said car would be done in 5 days. Joe Hudson said 12 days. It will be 3 weeks+. I call to get update on my car. They say they will call back and they don't. Finally I got upset and they finally called back with the status.
