Metro by T-Mobile is a highly recommended wireless service provider, according to customer reviews. Customers praise the friendly and helpful staff, who go above and beyond to assist them. One customer was able to have their monthly payment date changed to avoid additional fees, and was also offered the new T-Mobile home internet service at a discounted rate. The customers left the store feeling satisfied with the excellent customer service they received, and the great sales and offers provided by the staff. Overall, the Metro by T-Mobile store is described as providing a great experience for its customers, with 1000% recommendation from those who have visited.
Luis was amazing! Took his time and explained how my bill was, then offered me a tablet and upgrade! Kuddos to Luis, metro needs more people like him!!
May 2026
we were mistreated at one place in alabaster came here. Luis H was so different and went above & beyond customer service. He had so much patience with the customers. Amazing job
January 2026
I enjoyed my experience at this store. Both men were AWESOME. They helped me get a new phone with 20- 30 minutes. If you need a new phone because you dropped yours in water lol. Please go here it's simple and easy.
