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February 2024 by Scarlet Paxton
I had a flat tire and had already been to two gas stations to try and put air in and could not get the self serve to work but I was able to pull in at Pepboys in Pelham and they filled my tire no charge and were very nice about it. Thank you
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February 2024 by Emily Stone
Professional & courteous!
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February 2024 by Carole McGhee
I went in for same day brake service. Made an appointment online and my car was taken to the shop 5 minutes after I got there. Which was a good thing. I had to wait for my car and the whole process from arrival to paying for the service was less than 2 hours. I am very pleased and I feel safer driving. Thank you Pep Boys- Pelham!!
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February 2024 by alton dennis
They always give great customer service
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January 2024 by Melissa Guarino
Very friendly and kind from the moment you walk in the door. I’ve never left feeling angry or frustrated. They aren’t constantly trying to upsell me, like most car repair places do. Great place and would recommend to anyone!
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January 2024 by Hannah Kambo
Never take your car here for oil change !!you will buy new engine
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January 2024 by BabyGal Television
YOU TAKE YOU CAR HERE IT DEVELOPS NEW PROBLEMS THE TECHNICIAN HERE DONT TRUST THEM!! THE MANAGER IS VERY RUDE
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January 2024 by Stacy Hardin
I dropped my car off for tire rotation and balance. Service was complete within an hour. Drop off and pickup was super easy.
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January 2024 by Jeremy Damaris Mc
THE WORST OF ALL I TOOK MY RANGE ROVER SPORT FOR OIL CHANGE MY APOINTMENT WAS 11AM I STAYED FOR 6HOURS AFTER I GOT MY CAR IT WAS ALL MESSY ENGINE WAS SHAKING UNFAMILIAR SOUNDS IN MY TRUCK .WHEN I TOOK IT BACK FOR THEM TO CHECK IF EVERYTHING WAS INSTALLED CORRECTLY THE MANAGER TOLD ME I HAD TO INSTALL NEW STAFF THEY HAD INDICATED ON THE LIST TOTAL COST 15000 USD ..WHEN I TOLD THEM I NEED MY CAR AS IT WAS I WAS THREATENED THAT THEY WILL CALL POLICE ..ANYWAY NO ONE RECHECKED MY CAR I HAD TO GO TO ANOTHER SHOP WHERE THEY FOUND SOME AIRPIPES WERE INCORRECTLY PLUGGED IN ONE OF THE AIR SENSOR WAS OUT AND ALREADY MY THERMOSTAT HAD BROWN OUT DONT DARE TAKE YOUR CAR HERE ITS NOT WORTH IT...THE MANAGER IS VERY RUDE
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January 2024 by Catherine George
Theresa was so wonderful and helpful!! My husband and I come to this location for all our tire needs. I will be returning for soon!
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January 2024 by Randolph Parton
Pep boys did a great job on there special for tires and oil change. I use them on a regular basis.
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January 2024 by Sista Souljah
I can't remember the lady's name that helped my son but this company has a jewel. She was very blunt and honest about our needs concerning our vehicle. She was so helpful and helped us to save money.
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January 2024 by Todd Tracy
I took my car in Yesterday 12/30/23. When I picked my vehicle up, I was told the mechanic balanced my tires. Before going into my appointment, I was aware that I had an extreme amount of break dust on my rims. My plan was to go to the car wash after my vehicle was completed. So need someone to explain to me how you can remove tires, balance, and installed them back onto the vehicle and not get one fingerprint in the brake dust on the rims. Thieves!!
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January 2024 by Jonathan Lewis
Fast, friendly. Got me in and out with no issues. Much better than the local Firestone
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January 2024 by Catherine Hooper
Had to get my car towed from the side of I-65 to Pep Boys due to my engine overheating while traveling back home to Huntsville. Daniel was extremely helpful and kind throughout the entire process!
