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“Placed an order online for pickup. Realized I was going to be there sooner than expected so I called to see if they could have it ready for me and they sent someone out to pick it for me. As soon as I arrived, I called, and they brought it right out. Super customer service.!”
“Both Vets are wonderful in their own unique way. We see whoever is available and has always felt very well taken care of. Even when making the decision to euthanize our American Bulldog. You won’t find a better staff than these ladies ! If you have to leave a message your call will always be returned and in a timely manner. Very honest care givers who truly go that extra mile for your fur babies.”
8:30AM - 2PM
2010 Old Montgomery Hwy, Birmingham
Pet Stores
“We have been customers of Pet Stop for over 20 years, with 3 different dogs at 2 different homes during that time.We have always been pleased with the service we have received. Most recently, I was assisted over the phone with syncing a collar to our system without having a service call to the house. That was successful, & I’m not tech savvy. When service men did come out on another issue recently, they were both polite and completed the work efficiently.I am thankful to have Pet Stop in my area.”
“I had a fantastic experience at PetSmart thanks to Jackie. Her knowledge and helpfulness were exceptional. She provided me with valuable advice and was incredibly patient, answering all my questions and ensuring I found exactly what I needed. Her expertise made the whole process smooth and stress-free. Highly recommend Jackie for anyone looking for top-notch customer service!”
“Zach did an AMAZING job helping us with our new pet mouse and fish!! He’s very knowledgeable of all the information you’d ever need to ask when getting a new pet or have an existing one! Thanks Zach!”
“Well stocked for (almost?) all kinds of animals and animals’ care just short of being an animal hospital(?) — I don’t know if they have veterinarian(s) regularly on site.”
“David was a great help at the register when he asked if I wanted to sign up for rewards. He was also super friendly and had a kind personality. I will start shopping in there more knowing there are caring, friendly people who work there.”
“The only place I shop for my fur babies! PetSmart offers great same-day delivery and in-store options. They always have what I need, and the convenience and care keep me coming back every time.”
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“Nice store, cashier was not pleasant at all for no reason, I'm guessing she has alot going on at home and brought her attitude to work. I'm a retired shop owner.”