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“Placed an order online for pickup. Realized I was going to be there sooner than expected so I called to see if they could have it ready for me and they sent someone out to pick it for me. As soon as I arrived, I called, and they brought it right out. Super customer service.!”
“The sweetest staff that truly care about the fur babies they care for. My baby is skeptical about all new places and people, but they made her feel comfortable! Good job team!”
8:30AM - 2PM
2010 Old Montgomery Hwy, Birmingham
Pet Stores
“We have been customers of Pet Stop for over 20 years, with 3 different dogs at 2 different homes during that time.We have always been pleased with the service we have received. Most recently, I was assisted over the phone with syncing a collar to our system without having a service call to the house. That was successful, & I’m not tech savvy. When service men did come out on another issue recently, they were both polite and completed the work efficiently.I am thankful to have Pet Stop in my area.”
“I am very particular about my Yorkie mix and fancy fur did a perfect job!!!! She looked perfect and the price was great too. The owner is very kind and they take extra precautions to ask about your dog and make sure they handle them well.”
“I had a fantastic experience at PetSmart thanks to Jackie. Her knowledge and helpfulness were exceptional. She provided me with valuable advice and was incredibly patient, answering all my questions and ensuring I found exactly what I needed. Her expertise made the whole process smooth and stress-free. Highly recommend Jackie for anyone looking for top-notch customer service!”
“Zach did an AMAZING job helping us with our new pet mouse and fish!! He’s very knowledgeable of all the information you’d ever need to ask when getting a new pet or have an existing one! Thanks Zach!”
“Well stocked for (almost?) all kinds of animals and animals’ care just short of being an animal hospital(?) — I don’t know if they have veterinarian(s) regularly on site.”
“The only place I shop for my fur babies! PetSmart offers great same-day delivery and in-store options. They always have what I need, and the convenience and care keep me coming back every time.”
9AM - 9PM
5631 Grove Blvd, Birmingham
Pet Stores
“David was a great help at the register when he asked if I wanted to sign up for rewards. He was also super friendly and had a kind personality. I will start shopping in there more knowing there are caring, friendly people who work there.”
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“Nice store, cashier was not pleasant at all for no reason, I'm guessing she has alot going on at home and brought her attitude to work. I'm a retired shop owner.”