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January 2024 by Scoobie J
Please don’t go here unless you want to be stereotyped as a thief or robber. The lady at the counter watched me the whole time I was in the store and when I attempted to make a purchase it scanned as one thing and she voided it out and manually raised the price and got an attitude with me when I asked about it. I chose not to spend my money in an establishment that showed that they could care less about a paying customer. Worst customer service I’ve ever had in Pelham I wouldn’t recommend that anyone waste their time or money here.
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February 2023 by Jonathan Theisen
This is a very clean gas station and the staff is always friendly. You can never go wrong with the quality of shell gasoline and it's probably the best for our engines. You pay for what you get. The car wash in the back is very professional and they have a great selection of wine, vapes, and delta 8 products.
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August 2022 by jared moss
Love this place, great staff
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June 2022 by Sergey Klochkov
Bought a muffin. It had mold on it. Very disappointed.
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October 2021 by Stephanie Brown
Do NOT buy a car wash! I stopped by today and bought a tank of gas and a car wash. It was my first - and last - time to buy a car wash at this station. I pulled around behind the gas station to get my car wash and it was closed. I pulled back around to the front, donned my mask, went inside and told the lady at the counter that I’d purchased a car wash but that it was closed. She assured me the man running it had just gone to the restroom and that it was open now. I got back into my car, pulled back around to the car was, which was now open, entered my code, and proceeded forward. I pulled into the car wash machine and it wasn’t running. I sat waiting several minutes, all the while looking for the man that was supposed to be running the car wash, before reversing back out of the area and again pulled back around to the shop. I told the lady it wasn’t running, there was no man over there to be found, and that I’d like a refund. She refused and said I would have to talk to the man at the car wash. She said it was separate from the gas station. I replied, again, that there was no one over there that I could find. And, it may be separate, but it’s definitely connected with the gas station in that I paid for the car wash at the gas pump and not separately. She again refused the refund, and I left - having wasted time and money and also having been treated quite rudely. Shell customer service opens at 7am tomorrow, and I will be calling.
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October 2021 by S A
The owner is always super nice as well as his cousin who works with him. I go their often to purchase gas and other items. I would highly recommend this Shell store.
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June 2021 by marcus shipp
I frequent this gas station a lot! Sophia, Sonny, and Sam are amazing people. Huge plus: if you sign up for the app, and add your debit card, you get 10 cents off per gallon plus 5 cents for every four fills! Winn Dixie also has the shell program, so you can save even more by buying groceries! Very cheap and convenient! I’m a Shell man for life!
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March 2021 by Stephanie Falls
The owner is always super nice as well as his cousin who works with him. I go their often to purchase gas and other items. I would highly recommend this Shell store.
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February 2021 by Phoebe the CH Kitty
Do NOT buy a car wash! I stopped by today and bought a tank of gas and a car wash. It was my first - and last - time to buy a car wash at this station. I pulled around behind the gas station to get my car wash and it was closed. I pulled back around to the front, donned my mask, went inside and told the lady at the counter that I’d purchased a car wash but that it was closed. She assured me the man running it had just gone to the restroom and that it was open now. I got back into my car, pulled back around to the car was, which was now open, entered my code, and proceeded forward. I pulled into the car wash machine and it wasn’t running. I sat waiting several minutes, all the while looking for the man that was supposed to be running the car wash, before reversing back out of the area and again pulled back around to the shop. I told the lady it wasn’t running, there was no man over there to be found, and that I’d like a refund. She refused and said I would have to talk to the man at the car wash. She said it was separate from the gas station. I replied, again, that there was no one over there that I could find. And, it may be separate, but it’s definitely connected with the gas station in that I paid for the car wash at the gas pump and not separately. She again refused the refund, and I left - having wasted time and money and also having been treated quite rudely. Shell customer service opens at 7am tomorrow, and I will be calling.
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February 2021 by Tamara Traynor
Took money for car wash, which wasn’t in operation, and refused to refund the car wash.
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September 2020 by J S
Not covid safe, I went in for a quick purchase but the two Miller delivery guys were blocking the register with beer carts they were sitting on while they talked to the cashier. They were not wearing masks and looked to be just hanging out. 200k dead in the us and noone here seems care who they expose.I put my beer and groceries back and left. I won't be returning here.
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April 2020 by Keeshia P.
I stopped here looking for a particular tea. Unfortunately, they did not have it. But the clerk was awesome. She asked if I needed assistance and attempted to help me find sunbathing comparable. Someone's you think customer service is a dying thing, but then there are moments like this that prove otherwise. The store was clean and well organized. I did not use or check the restrooms.
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April 2020 by Keeshia L.
I stopped here looking for a particular tea. Unfortunately, they did not have it. But the clerk was awesome. She asked if I needed assistance and attempted to help me find sunbathing comparable. Someone's you think customer service is a dying thing, but then there are moments like this that prove otherwise. The store was clean and well organized. I did not use or check the restrooms.
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February 2020 by Amanda Nutton
Great gas station, fair gas prices, always lite up which makes me feel safe at night.
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September 2019 by Roscoe
Good place to get gas on my car staff are so nice and sweet.