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November 2023 by therese d
Got my tires balanced and rotated today. Service was professional and fast. No other place to get tires done like this. Thanks to the staff there today
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November 2023 by Lisa Lang
These guys are AWESOME!! We were traveling and had a blow out on our 38ft enclosed trailer. We called them and they said come on they could handle it. They went ABOVE AND BEYOND to get us fixed up, every single one of them!! We own a auto repair and tire store so we know what it's like to be busy and have someone with this situation happen and I just appreciate the fact they were so kind and so helpful to us!!
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November 2023 by Angela C.
Chris at the Pelham Alabama location is the absolute BEST store manager. He provided exceptionally fast service and handled my problem perfectly. It was quality at its best!
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October 2023 by joshua raine
Mavis Tire have been amazing. I have taken my truck there several times to get my tire repaired. I will always go back because they are top notch
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September 2023 by Paul Campagna
Had a tire go down on 65 and was near the Pelham exit and rolled the car over to their shop. The entire team was great and got me back on the road quickly. Thanks to Chris and the transition team for a great experience. So impressed I got the extended warranty on my tires.
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September 2023 by Kerry W.
I paid over $1000 to have all my brakes done. Today I'm having to go back to have them fixed where they screwed up. I had to call corporate to get them to act like my car even mattered.
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September 2023 by Tristan Rose
Absolutely the fastest service I've ever experienced at a tire shop! Would recommend this place to anyone! Great job Mavis tires and brakes
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September 2023 by Shannon Dunaway
I usually bring my car here to get it fixed or tires rotated and balanced. Labor day, they were closed, and I had a hex screw in my tire that needed immediate attention. Went to another place, and they totally screwed up the weighting of tires so my new car started riding like I was in an off-road vehicle. Not to mention scratched my black wheel. Took it back to the other place and wanted to get them to fix it, and they did not even want to fix the scratch on the wheel. Ended up bringing it back here to Mavis, and the crew is helping make right what another company screwed up. Staff is always pleasant and willing to help. I hate that they weren't open but grateful they are always willing to help a girl out. Always recommend this place. They have been with me through 3. Cars
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September 2023 by Spencer Jones
Mavis Tire in Pelham, Al. Is a hidden gem. Rodney, Chris and their technicians take the time & make the effort to exceed customer service & expectations. Their attention to taking care of my issue made me feel as though I had returned to the days of the Independent tire dealer. I’ll certainly make Mavis Pelham, Al. my tire store.Thanks Guys!!!
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August 2023 by Gabriel Rodriguez
DO NOT TAKE YOUR CAR HERE!I almost replaced my brakes and rotors because of wheel wobbles but when my mechanic was going to replace them he noticed my brakes and rotors looked almost brand new. Then he looked at the tires and noticed something truly unbelievable. The weights were on the wrong side of the rim and on top of that they were easy to take off because the person who did this did not clean the wheels before putting on the weights. But that’s not all. When we checked the other side we noticed that the other tire has DOUBLE the weight and also in the wrong location. But that’s not all. Confronting the manager about this problem he did not apologize he just said bring it in. But with an attitude of not caring whatsoever that I paid money for this and had to take time out of my day. Truly a bad place to do anything with your car.
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August 2023 by jettt111
I went in today to get a long over due set of tires. While installing them they found I needed back brakes and rotors which they fixed and I needed a front end alignment which I’d never had done on my 2018 car so I was happy to leave knowing everything was fixed right and safe. Excellent service and friendly staff. I’ll be back next time.
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August 2023 by Ebony Perry
Rodney was an excellent staff . He took time and explained to me exactly what was going to be done to my vehicle and had me in and out in a reasonable time. If you’re going and need work done ask for Rodney he will take great care of you.
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August 2023 by Maggie Lpz
Absolutely recommend you stopping by here, customer service 10/10 and you get to sit in the cool while they take care of you! I came in with a flat tire and Thought I was going to have to get a new tire, and Mavis got my tire fixed and without a charge I was back on the road within a few minutes!
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July 2023 by David Strohmetz
Vincent saved our trip with our travel trailer. While fixing a leaking stem valve he noticed one of the tires was starting to separate. Saved us from having a blowout on the Highway. Everyone was incredibly helpful. Highly recommend to anyone who finds themselves traveling and have unexpected tire issues.
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June 2023 by Miles Maheu
I bought tires from here about 2 years ago with the road hazard on them, so I'll come here to fix any punctures. In good faith, I told them I'd pay for an oil change for fixing the tires even though I technically already paid for them to cover the tires with the road hazard. The oil change, I usually do myself. They took care of the nails and did the oil change, which was $125 before any discount.. then, the guy told me I needed new brakes, so I got that taken care of.. Realistically, I should've kept going on the brakes until they were grinding because they swapped out both the rotors and pads.. all in all, after a small discount on the oil change and the brake replacement, I walked out just under $600.. later, I looked at the receipt and realized they put 0W-20 instead of the 0W-16 that my car specifically calls for. Called Mavis and the guy answered, put me on hold while I was talking and then proceeded to be pretty rude about how I was asking about the type of oil used in my engine. Ultimately, I could've saved about $80 by doing the oil change at home and could've saved another $500 for now until the car told me I needed new brakes.The guys in the shop on the day of the service were pretty cool, but the guy on the phone seemed like he was having a bad day and didn't feel like dealing with other problems like the oil in my car.
