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February 2024 by Hatedbyall Lovedbynone
I signed a lease for a PS5 bundle last year, online. It took over three weeks for me to actually receive what I payed the first month for already. I wasn't credited and my payment was not prorated at all when I finally did receive it. I ended up paying the next payment only a week after it arrived. Now, I have ordered a mattress last week and as of today, still no arrangements for delivery or anything from the store. I even called to make sure my contact info was updated and correct. It might not be my local stores fault, hence the three stars instead of one. If not though, Aaron's needs to seriously consider upgrading to a system where their online purchases and leases are properly communicated to the store responsible for the delivery of said purchases. And don't have the online store tell your customers that an employee will contact you within three days to set up a delivery if there is no intention on doing so. It's unprofessional and just bad business practice. Thank you
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July 2023 by Lois Kay
Friendly staff.
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March 2023 by Samantha
They are 100 times better than RAC. I highly recommend Aaron's for all your rent to own purchases.
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January 2023 by Jaime Lynn
Well I had a few issues .. but all around seem like a good place to deal with. I ordered and waited on deliver for days just to find out it was never coming and no one called. Took a couple hours and going down there to get it straightened out .. then the only brought half the items when delivered. Then they didn’t take my first payment .. so I had to call again to put it on file and auto pay again. But I love my washer and dryer they are amazing
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October 2022 by Paula Ferguson
Do not do business with them they don't open until 10 they never fixed my freezer and won't give it back
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April 2022 by Deep Blue Lures
Clean and tidy, with friendly helpful staff, happy to assist.
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February 2022 by Jessie Taylor
I've been an aarons customer since I turned 19 in Cullman al I've always paid my bill off not always on time but I've paid them off over and over my new refrigerator went out they had it for two months said it's fixed gave it back to me and it went out a week later I called they sent another guy to look at it he said NOTHING WAS DONE TO IT IN THE FRIST PLACE now the store manager Stephanie says it's my fault it doesn't work and will NOT fix it...that's in pellcity al...my advice DONT USE AARONS THEY WILL SCREW YOU ONE WAY OR ANOTHER customer service said the regional would call me in 3 days that was a week and a half ago still no call. I am not happy at all I was a teir 1 there but I will NOT USE AGAIN
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November 2021 by Brandy Williams
I don't recommend this store as their GM has a piss attitude, has a click in the store, has her favorite employee's, doesn't care about her employee's, and she needs to be fired honestly.
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August 2021 by Kathy Nelon
Got a great deal on a new washer, only paid $440 for a $1200 washing machine!!!
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May 2021 by Tammie Alford
Friendly, helpful smiling faces. Over all great services. Will definitely recommend to family and friends.
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May 2021 by Jerry JCS Walker
Nobody bests Aaron's prices on Electronics, Appliances or Home Furnishings.
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January 2021 by Tiffaney Shaw
Overall, I LOVE aarons. However, the pell city, AL store manager thinks she can make her own policy. Apparently she does not have to give customers the 5 dollars down even if approved online for in store credit. She refuse to let me give 5 down on a washer a dryer and refuse to let me get the washer and dryer I wanted. I was extremely upset. Called corporate and have heard nothing so far. So disappointed.
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December 2020 by Lara Polk
This place has all kinds of deals
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January 2020 by Angie Miller
Thank you Aaron's for all your help
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January 2020 by shaggy nichols
Didn't go there