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February 2024 by Raetta Young
Dr John shows compassion with his patients and their owners i have a mare with a hoof problem and he understands she means the world to me he makes sure shes getting the best care i feel like they really care about her as well..
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December 2023 by Janet Baber
The vet saw my mare quickly,diagnosed her laminitis and treated her .She was there for 9 days and everything was explained to me.I cannot express adequately how thankful I am for how well they took care of her.Wonderful people .She is home and doing well.Thanks !
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December 2023 by Amanda Cornwell
Please note: this review is based solely on their customer service and communication. I have not used the DVMs here. This review is based off the only experience I've had with this clinic, and unfortunately it wasn't a pleasant one.We recently purchased a horse from a current client here. I called in to request records on the horse. The receptionist I spoke with was not nice to talk to, and sounded as if she had no interest in helping get what I needed. She had me call the previous owner to call in, which is all fine and well. Not a problem, I understand they have to have them released. Previous owner called in immediately released the records. I called back in to request the records again. She said okay he just called in, verified info with me, then said the horse has only had an exam, coggins, and blood work done here. I said okay, may have those records please? She said yeah sure, so I gave her my email. Now for the part that is truly unexpected from a professional veterinary clinic - the "records" she sent was a scan paper of some notes jotted down about a cold the horse may have had in October of 22. No where did it have on there the blood work, the exam notes, vaccinations, or coggins. Coming from the veterinary field, and managing several clinics - this is honestly unacceptable. I responded back and said, may I have the blood work results, and vaccinations records? They did respond back with "No vaccinations, I will send blood work". I doubt I get the blood work results but I will remain open minded to that. If I get them great, my experience remains unchanged. A customer should not have to go back for more information after requesting records on a horse. I should have received what was discussed over the phone. I was surprised to receive this type of service looking at their other reviews. Maybe this was just a fluke experience here but I felt they should be made aware of the unprofessionalism received. Just the phone and email communication alone was extremely unprofessional, and enough of me not use them moving forward. Not to mention the "records" I received. I gave two stars because at least they responded to my email, which is more than I expected after the phone conversation. A receptionist is the face of your clinic. Most importantly, the first impression over the phone, I would suggest you take more pride in your customer service to deliver the upmost exceptional service to all of your current clients and potential ones.
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November 2023 by Wanda Wilkerson
Excellent care for my horse. Folks go out of their way to help.
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September 2023 by Eric harmond
This is an awesome place. Span and whole day there, looking forward to my next visit. Staff was great also.
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August 2023 by George Weisbrod
As in the past., The medical staff and office staff are caring. Professional and totally personal. They all know what it takes to help both the four legged and two legged patient.They put themselves into both the patients and patient's caretakers shoes during regency and routine care. This I experienced again when I had to have a. ,2 1/2 month old filly foal put down due to a "could not be corrected" broken leg.
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June 2023 by Uniquely DifferentTails
Coosa Valley Equine Center is absolutely amazing! The talent and care is evident in literally the entire team every time that I visit the practice! They truly care about the horses and the owners! Tons of love and respect!!!
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June 2023 by Kevin Cosma
Offers everything you need for equine care. Doctors are extremely knowledgeable and accessible.A very reputable practice that is known throughout the southeast.
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June 2023 by Kaylene Prather
This is a world class equine facility in Alabama. None equals their care and reputation.
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March 2023 by Amber “Amber Rain” Mathewson
Dr Jody is very kind and caring. He helped make my horse's final hours as comfortable as possible and handled the situation with compassion.
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March 2023 by urbancowboy
Definitely best vet service I have ever experienced.. The entire staff was knowledgeable and just amazing!!They are second to none.
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February 2023 by Autumn Watrous
Every experience I’ve had here has been outstanding, and I have yet to meet a member of staff that isn’t professional, knowledgeable, and passionate about their job. Dr. Patrick has went above and beyond for my horses. Wouldn’t trust anybody else!
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January 2023 by K C
Wonderful place. Vet very willing to answer my question about blanketing my horse during this cold snap.
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October 2022 by Vanna Chambers
Dr. Jody Wagner is amazing. After seeing other lameness vets, he was able to pinpoint what was going on with two of my horses in a timely and efficient manner. His team is also extremely helpful and friendly.
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October 2022 by Nicole Herzog
Caring, knowledge and compassionate doctors and staff.
