CVS in Pell City is highly praised for its friendly and helpful staff. Customers consistently report positive experiences, noting that associates are professional, kind, and attentive to their needs. Many appreciate the pharmacy team for their understanding and willingness to answer questions, ensuring that customers receive the care they need. A standout moment mentioned was a staff member's cheerful Halloween spirit, which left a lasting impression on customers. However, some have expressed frustration with the automated messaging service, which has led to a few opting to seek services elsewhere. Overall, CVS in Pell City is recommended for both shopping and pharmacy needs, with a strong emphasis on exceptional customer service.
Always great customer service in pharmacy and store
July 2026
Everyone was nice and helpful UNTIL the pharmacist got involved. So rude. I will never use this pharmacy again. Also, they wanted $50 for what is $10 everywhere else you go.
June 2026
These people are always as good as gold prices are competitive on medications but pretty much nothing else. Customer service is great.Usually doesn't take long to get in and out.
