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January 2024 by Teon Knox
Great service and reasonable prices. The lady at the front desk was super nice and helpful! Highly recommend
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October 2023 by Michelle G
This cleaner does poor quality work. They have ruined a number of customers clothing, only to offer the an in store credit.When dropping off clothing, upon receiving the clothing back it looks as if nothing was ever done, sometimes looking worse after they have completed their cleaning process. I say this because I was employed by the owners. Please never work for them because the pay is not worth the hours you put it, let alone they offer NO benefits, no lunch break or just breaks in general. I was told by the owners wife *************************, that the cleaner is open all day which is ten and a half hours per day, so with all of that being said, is this a company that should get good ratings? Oh! and one more thing, the owner ******* ******** DOES NOT CARE FOR WOMEN. Which are all he employ. I had to check 1 star for ratings because it would not allow to leave the star blank. Enough said!
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May 2023 by Shelby Kendrick
Dropped a dress off to get cleaned. Show up to pick it up and they charged me a large amount claiming it's a formal gown charge. It was a silk slip dress, not a formal gown. I asked why they didn't let me know before hand and the owner said "if you have to ask the price of something then it's probably not the place for you to be". The front desk employee was super nice and understood my frustration. Owners were very rude. When I got home there was still a stain on the dress.
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May 2023 by Sandra Fomby
Wonderful experience! I really like the customer service there! My clothes were perfect!
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May 2023 by LTC James Thornton U.S. Military Ret.
They did some extra special cleaning and spotting for me on my robe, and it looked new again after someone abused it.
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April 2023 by Dave Marks
I don’t often use dry cleaning services but I needed to have my father-in-laws wool military uniform from the 1950’s cleaned for his memorial service. It turned out beautifully. Excellent service, friendly, staff, and great value. Thank you Pell City, cleaners!
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January 2023 by SupaBlu87
One of the best. I will still drive an hour into town to get my dry cleaning.
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December 2022 by Danielle Henderson
Spoke with a lady yesterday at 4:19 to ask what time they closed, 5:30 was the answer. Sent my daughter down with her uniform at 5:00, she FaceTimed me to show me no one was there and the door was locked. Called this morning and the lady said, “the Pell city location is my sister so I know she was there!” “No ma’am she wasn’t my daughter was there and called the number and FaceTimed me to show me it was closed.” She then snapped back with, “ What do you want me to do?” I wasn’t being ugly to her in any way but she was automatically defensive. My daughter has to be in uniform this evening for the parade and now her uniform isn’t going to get done. Thank you Pell City Cleaners!
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October 2022 by Aradon Farm HOA Aradon Farm HOA
Excellent cleaners and alterations. Friendly staff, very fast service. I have used them for several years, each experience was positive.Services: Special care fabric cleaning
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September 2022 by Joe Earnest
Excellent personal staff
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February 2022 by Preston Grant
Good Cleaners, also have alterations service.
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January 2022 by Chandler Lawrence
Great customer service and fast returns
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November 2021 by Kayla Schmidt
Cleaned my wedding dress a few years ago and did a great job!
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June 2021 by NikolaiXander1
They ruined a shirt so I took it back with a receipt and left my phone number. I had to call them FIVE times in order to get a response. I understand that they won't want to make payments for every article of clothing that doesn't turn out well, but it would have been better for them to engage with the issue rather than letting it sit and hoping it just goes away.
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June 2021 by Don Hardwick
Just moved here from the Memphis area.Pell City Cleaners did an Outstanding job replacing buttons on Nike Golf Polo and cleaning a North Face and Carhartt dress jacket for me!And Awesome Friendly as Well!Great Price also!
