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August 2023 by Hayley F.
they are slow as Christmas. I did it online pick up order and it took them over an hour to get it to me and it was 100 degrees outside.
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November 2022 by Nonya B.
Placed an order for pickup. Checked in and over 45 minutes later no one had even checked to see why I was still parked there despite updating it multiple times. Called the store and no one bothers to answer the phone, called customer service and they tell you to call the store or go in and get it. if I wanted to go into the dang store why would I have placed a curbside pickup!
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November 2022 by Brett J.
The town meeting hall... this is the place to come to see or be seen... Walmart is the social hub. It is very amazing to me the amount of people who just are standing around talking here. I mean for long periods of time... shoppers and employees alike! It is like a gathering.I mean it's Walmart. Make a play date or something for Gods sake! Just let us serious shoppers get around and get what we need.Walmart is the place that has most everything at a decent price. No exception here. This particular store was well kept and neat. Still can't find employees and when you do you'll be lucky if they are chit chatting. Shooting the breeze without a care in the world... getting paid to gossip.We all know why we shop at Walmart... price and convenance. Simple but an extremely effective draw.
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June 2022 by Jimmy B.
I have 4 different vehicles in my household that has tires that were ordered from and installed at Walmart. After working 3rd shift at my job I went to Walmart In Pell City Alabama to get my tires rotated And balanced on my car. I arrived at 7:40 AM And was asked did I have an appointment?? I then asked them when did Walmart start doing appointments ? He said we've been doing it since covid started. And was told I can make you an appointment for tomorrow because we are slammed . There was one Dodge truck in the tire Bay And one Honda Civic waiting waiting for service. There were no other vehicles in the parking lot other than mine. From now on for my 4 vehicles I will make an appointment So they can rotate all my tires Since I have lifetime rotation on all 4 cars. And when I have them balanced I will go across the street to city tire and let them get my money. And from now on I will be buying my tires from city tire in Pell City.
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April 2022 by James H.
Going to hurt a lot of the other Pell City businesses since Walmart won't allow Truckers to park here anymore for their mandatory 10 hour rest break overnight. Hotels, Restaurants, Entertainment, and other stores will lose out because of this bad decision as well... so sad they hurt and prohibit the ones that deliver goods and keeps this country running. Parked here weekly for years, and now we get the boot! You lost my business Walmart when I needed to restock my truck, great hire on that new manager! I had another hotel reservation next door and no parking for my rig. I hate that for the hotels. It was a good thing for all. Not anymore... No Respect for Truckers! That's for yall travelers with RV's and travel trailers or busses too! Hotels cannot accommodate anything but cars.
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February 2022 by Brenda M.
Do not order delivery from this store not once but 2 times they have really flubbed up the first time left it at someone else's house never got it back over 100 dollars now this time waited until 9:30 to let me know that they couldn't deliver my groceries 300 this time so after I had a few choice words and told them if they couldn't wait on my daughter to get there maybe 5 minutes late then someone there was going to bring my groceries and now whe I got then I didn't get half of the stuff I paid for
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July 2021 by A J.
Overall its a Walmart, but my specific complaint is about the groceries to go workers. Now I'm not talking about the run off the mill complaints like how some of them block up the aisles with their carts, or how they don't want to be bothered with questions like "excuse me, but where's the (fill in the blank)" those are all just normal Walmart grocery pick up worker stuff that's annoying, but today a young man coming from the store into the foyer headed to the room where they stage their cart orders saw me coming in with a cart I was obviously going straight in and he cut out in front of me to turn into the staging room. Very rude, no politeness, just rudeness from some of these young Walmart order takers. So I've decided I'm going to do more shopping at Target and Publix and Aldi's. Because Walmart isn't going to train their young workers to have politeness towards customers
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March 2021 by Ray C.
Wow they stop letting people in at 10:45pm. Closes at 11pm? Just needed to stop for some baby formula after 12 hour shift. Would have taken 2 minutes! I can't believe this!! No compassion just laziness!!