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December 2022 by Dixie Roberts
Stella was my salesperson.I was looking for a new mattress.She was very knowledgeable and kind.She wrote me up a quote on my 1st visit.I returned to purchase a week later. She helped me to get the right bedframe which was better than a box springs.Thank you Stella
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December 2022 by John and Jean Cater
I bought a sofa from room by room to be delivered today. Most furniture stores give you a window of time for delivery. Not room by room , they call when you are the next place. Therefore you wait and wait. I have other things to do instead of wasting the day. I will go elsewhere next time. I do not recommend room by room.
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December 2022 by Slim Shady
The best place around for furniture! Jessica was super nice and patient and took her time to answer every question and make sure that we got just what my parents needed for their living room. 10/10!
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October 2022 by Dian Chain
Didn't have what I was looking for so the replaced with a more expensive one for the same price.
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September 2022 by John Hood
Very good place to buy furniture paid for the furniture and it was delivered in that day
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August 2022 by Nicole Herzog
Love this store! Patient, helpful folks. Great selection. My favorite line they have is the Hecho en Mexico wood furniture -- bought a bed, night tables, wall decor, an entertainment table, a box spring...good quality, great price. Wonder what I'll get next visit?!
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July 2022 by Kevin Ingram
Was wanting to get a new sectional but couldn't get anyone to help us. We went and sat at the front desk and 10 minutes later finally got aggravated and left
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March 2022 by Tony B.
Room-to-room Furniture manager is not very friendly spent $1,400 for furniture there I do not like one of the pieces it's not very comfortable and they won't exchange it for another one I will never ever use them again not very good business sense to make customers happy
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November 2021 by David Snider
Just now Bought a bed in a Box.The Bed is really Nice.people that work there are Great
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November 2021 by Linda Harness
Prices have gone way too high.
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October 2021 by Barbara Buchanan
Great experience with the staff. Recommend them. Good selections
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October 2021 by Darlene Nash
Good customer service, beautiful furniture .
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September 2021 by MayJean
Went looking for a recliner all at the furniture stores in Pell City. They were all so expensive UNTIL we came to Room by Room. They have good brands and yet their prices are so much lower. The chairs are situated where you can lean all the way back to test them out which doesn't happen at all stores. It seemed like they had a lot more to choose from as well. We were lucky that the truck was about to leave out & had room on it - they delivered it the same day. Customer service was top notch - they didn't follow us around the store, just let us know they were there if we had any questions. Definitely will go back.
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August 2021 by kimberly howard
Always have just what I am looking for.
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July 2021 by Mandy Duty
Save yourself the hassle, and don't buy anything from this store that is not readily available to purchase on their sales floor or in their back warehouse. I placed an order 2 months ago for a nightstand and have called weekly beginning at week 4 to check the status. This store cannot determine what the delivery date is and will not issue a refund without coming to the store. I've told them multiple times I live 1.5 hours away. They also forgot to load part of my bedframe, so I've already had to make that unnecessary trip to the store once before.
