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July 2025 by Carol Blackerby
People are very nice and get your mail to you fast
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July 2025 by B o
The lady that works the front desk on Saturdays always seems stressed and unhelpful. She contradicts everything customer service states as well as the signs above her head in the lobby. Avoid this post office at all costs.
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June 2025 by Leslie Childre
I came here to drop off packages which were already prepaid and labeled all that I needed was for them to scan them so I can have a receipt and to ship them. I brought my packed up to the counter and the worker (her name on her tag was Valarie) told me to step aside and let the other people go ahead of me (which I didn’t mind because I had 9 packages) but she was clearly annoyed and did not want to deal with it. After she took care of the other customers she grabbed my packages aggressively and started scanning them sighing, annoyed (not saying a word to me). As she scanned my packages she threw them over her shoulder behind her a few hitting the wall. I am so glad that my packages were not breakable. I will try to avoid coming here again. This was Monday June 9th around 4:15/4:20 PM.
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June 2025 by Jacob Stanley
The reason the post office is losing money is because of this particular post office. Period. They do not open the lobby when the operating hours of the store are, the employees at the counter are incredibly rude and act like you dropping off packages and letters is an inconvenience for them when they chose to work here. That does not even consider the delivery drivers who changed daily, who do not deliver consistently, and who sometimes are delivering at 7 PM at night because they forgot things that they were supposed to have already delivered for the day. All the years that I have used post offices to sell and ship products, I have never worked with a worse run post office.
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May 2025 by Ashley Andrews
It takes maybe 3 mins to cone up my driveway and set the package down but instead they threw it on the wet ground by my mailbox. On top of that the package literally said FRAGILE.
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May 2025 by taylor johnson
Went here today and the mixed lady at the counter had a real nasty attitude
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November 2024 by Lilith Luxe
If I could give zero stars I would. This USPS location has the laziest delivery drivers who don't seem to have the physical capabilities of walking to the front door to deliver a package and choose to not deliver a package if they can't so conveniently sit in the truck and force a package into the mailbox...multiple times now as of recently. 0/10 would not recommend at all.
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September 2024 by Fiona Green
Automated system is a joke. You cannot just speak with a person. This is ridiculous
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September 2024 by Aaron C
I went into the facility on 09/12 at 8:30am. I didn’t get the lady’s name that was working. There were 3 other people and myself waiting in line with no one at the desk. We could hear a videos being played in the back so she was clearly on her phone. One customer rang the bell on the desk and after about another 5 minutes someone finally came out. The USPS employee was extremely rude to me the entire time and to every question I asked her. She clearly is miserable working there and is taking it out on customers. Something should be done to fix this issue.
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July 2024 by Stephanie Booth
I went there today to pay my p.o.box rent for a year 120.00
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May 2024 by Karli Rutledge
I tried for 40+ minutes to contact a person for help, my issue isnt one of the options, it just kept putting me on the criminal activity and fraud lines with mor stupid robots, do better yall dont need bots for everything just do your job
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May 2024 by TRISHA N
I scheduled a very important package pickup for usps Pell city al. ON Thursday and I went home Sunday but they never picked up my package. I have a confirmation number for the pickup 2 days ago. I. Very upset. But when I tried contacting them via e mail, I can't even get the e mail to go through. Totally disappointed
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February 2024 by Nathan Smith (Zero)
This Post Office is a black hole. If an item is sent there, chances are you will never see it. Might as well get a refund and reorder the item and pay more to ship through UPS or FedEx
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December 2023 by Kaitlin Haynes
If I had the option to stop receiving my mail and packages through them I would.
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August 2023 by Amanda D
Worst place in the world
