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December 2023 by Joseph Nichols
As of 12/2/23, this is the most phenomenal staff I have encountered. I trust them to be efficient and thorough, but more importantly, I trust them to be honest. I feel like these people are real and genuine. That matters.
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November 2023 by Regina Hayes
I called 11/27/23 to get an appointment to have a tooth filled since the one I had came out. I went to the appointment this morning 11/29/23. They did all kinds of X-rays which was uncomfortable and irritating to my mouth. They came up with that I had a gum disease and would need a root canal and 2 crowns along with a deep cleaning to which I had not had any problems. I went in just to get a tooth filled and when they sent me up front to discuss prices and scheduling I was told that I could not get my tooth filled without having a deep cleaning done first at a price of over $2,300.00. I told the person that I’m disabled and don’t have that kind of money just to get a tooth filled. I asked the person how much I owed for this visit and she said I owe nothing. So I left. This was after being there almost 2 hours.I have heard numerous complaints about Aspen Dental but I thought I would give them a try hoping others could have been wrong about their experiences but I guess not. I thought they were an emergency dentistry to help people with emergency situations but that is not the case. They did not help with my situation.
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November 2023 by Anesha Perry
This was my first visit to Aspen Dental. The staff was really friendly. They asked me about my concerns and created a care plan specifically for my needs. I liked that they didn’t try to sell me services I didn’t need. I’m looking forward to my next visit!
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November 2023 by Teresa Deal
Not happy with the service at all. After telling them the teeth they made me didn't fit and were too big, they still forced a pair of dentures on me that I can't wear. I made my opinion clear before they made my permanent pair of dentures and when they gave me my dentures I couldn't see where they listened to my concerns at all. The teeth are hideous and do not fit at all. I will never recommendAspen Dental to anyone!
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November 2023 by Naturally Natural (Seductiveeyes)
The atmosphere is decent and the interior has ambient lighting. The hygienist was friendly to me. The staff took my phone calls promptly. I was given a referral. However, the prices are costly.
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November 2023 by Arthur Gordon
Yes! The customer service was EXCELLENT! The desk representatives were very nice and articulate and the dentist in back was thorough, neat, clean and tactful. With the help of the team members at Aspen Dental, I always walk out of the office feeling like I'm a brand new person, and I like that!Thanks!Arthur J. Gordon
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November 2023 by Rodneika Foster
Scheduled an appointment to get my teeth cleaned for 8am. It was explained that because it had been over a year since I’d been seen there I would need to have an exam and then the cleaning. I didn’t get called to the back until8:20 (not bad) but when I got in the chair I was told that after X-rays I would need to speak to admin to get in for a cleaning because my appointment was not for a cleaning. Before the X-ray I went to admin (not 2 minutes) and she said a cleaning wouldn’t be a problems I go to return the chair and was sat in the waiting area because they’d already put someone in my seat. Personally time is everything & better communication could’ve avoided me walking out and cancelling the appointment. I scheduled with another provider.
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November 2023 by Lita Price
Everyone there was very friendly and courteous. I was treated gently and in a timely manner. I cannot wait until I go back and get my necessary work done and behind me. Thank you Keishala (?) and trainee, and Kelli (?) also. I cannot remember the doctors name, but he was very nice too.Sincerely,Lita Price
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November 2023 by Liz Comas
Highly recommend! I have LOTS of anxiety about going to the dentist. After this visit, I feel very confident, the staff were amazing. They made me feel comfortable .There very professional. Great Service...
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October 2023 by Hugh Watkins
This place and it's employees are a joke. I rushed from work to get here on time only to sit for 2 1/2 hours and not be seen at all. No one came in to explain anything at all. I was asked if I wanted water while I wait and first appointments are always the longest. That made no sense at all. If you value your time please never ever come here. Truly disgusted at the service and lack of concern for me as a first time patient. Definitely will not be back nor recommend. Mediocrity at its worst.
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August 2023 by mariah andrade
The hygienist Skylar was amazing! I had a great experience, she made me feel very comfortable. I highly recommend!
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August 2023 by Bonnie Armstrong
I called for an emergency appointment as a new patient. I had lost a filling over the weekend and was in quite a bit of pain. The front desk associate was wonderful to work with and was able to work me in quickly. The xray technician and dental hygienist, Kellie, were absolutely fabulous and worked with me through the entire process. The dentist and insurance lady were also very nice and helpful. They took care of me, got my pain under control and worked out a treatment plan for me. Thanks for a great experience in what is usually a very unpleasant setting.
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August 2023 by Richard Moore
This place is amazing! Sky Drizzy my dental hygienist was very reassuring and gentle with my teeth. Tracey H. made me feel very welcome while taking x-rays. Dr. Dave was very professional and thorough. No more cavities!
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August 2023 by Anahi Heald
Only place I found that does emergency appointments. All the staff were very nice. Mrs Tracey, the dentist assistant, was very welcome and reassured me that I was in very good care. Both the dental hygienist and dentist were very professional and answered all of my questions.
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July 2023 by Danni Mcghee
The only thing good about this place was the manager and the dental hygienist other than that everything else was horrible I had fillings done and the dentist went too deep hitting my nerve and now I have to get a root canal due to my nerve being damaged and causing migraines pain and swelling on my left side. And the fillings he did were horrible not smooth and no open contacts and he cracked the back of one of my teeth. Trying to get appointments that worked with my schedule is horrible the first couple of times I tried I would have to reschedule to the lack of a dentist or hygienist which is ridiculous. But I won’t be coming back! Thank you for making this experience horrible.
