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December 2023 by Denita Jackson
The delivery was only 2 days later than first expected, but my rocking recliner was brought in with no problem and I'm loving it..thanks to the delivery guys. Thank you Ms Valerie and Ms Karen.
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November 2023 by JoeAnn Housey
The delivery was excellent and staff is very polite and professional
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November 2023 by Joyce Dunbar
Wonderful that sums it up all in one word, definitely coming back for more after I pay this off first. Hope I get a better discount thought?? By spending a little over 2 grand at once , had too get outta there before I went over my own limit ?? The crew was very respectable,nice, & helpful. Thank you Farmers for the help of my needs.
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November 2023 by Ashley Smith
Getting approved for the zero no interests was my worst experience. The Manager claimed I didn't qualify for it. I stated, this my first time coming to this location. I have always gotten approved for that zero interest fee, I stated I'll just go to another store. She kept at it, saying all the stores have the same policy, I'm not qualified. After I asked what's the requirements to be approved, than she decided to fake look at my paper work, claimed she over looked something on the 1st page but on the 2nd page she saw my credit score. She said the requirements is a 640 credit score and an above. She said I do meet the requirements. I'm not sure if that's a common pattern at that location to deny African American the zero no interests fee.I was only compensated with a 10% off my purchases after speaking with the district manager. I don't think that was good enough but I agreed with.Besides that issue, my shopping experience at location was nice there ..
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November 2023 by Tyrekia Richard
Really great deal but my furniture was delayed twice which was very inconvenience. Delivery guys didn’t put the legs on my couch all the way so have to get them fixed.
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July 2023 by Patricia Elkins
Dakota was very helpful she went above and beyond the expected to help me. The young men who delivered my furniture were very polite and professional. I have never had a problem with the store in Phenix City and would highly recommend it to anyone.
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May 2023 by Bad Boujee
The sales lady was helpful and sweet, delivery was on time
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March 2023 by Megan Rhodes
Loved the experience, fast and friendly service was on time and everyone was respectful.
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January 2023 by Linda Martin
Friendly staff. Helped me in a timely manner. Very satisfied.
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November 2022 by Mary Hannah
Do t call you back when you leave messages or email . I will never buy anything from them again
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October 2022 by Connie Harris
He worked with me so I could have my beautiful bedroom suite and I will be going back to get the rest of my house furniture. It will be a one room project at a time. Thank you for you hard help. Thumb up yo farmer's furniture on 280 bypass next to tractor supply.
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October 2022 by Keshia Jones
The Phenix City location was GREAT‼️The staff went above and beyond to assist me. I definitely recommend THE PHENIX CITY LOCATION to anyone looking for furniture/appliances ??
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September 2022 by Jordan Wilkinson
Terrible terrible terrible!!!! My bedroom suite was supposed to be delivered today September 3 by 2 pm. I call up there to find out what’s going on and they tell me “our truck is down and our delivery guy went home”. No one, I mean no one call to tell me. My wife and I had to go pick our stuff up, and keep in mind they watched us load up our mattress and box spring. Our dressers and mirror are still in the boxes. (They are supposed to put it all together) not only are they still making us pay full price because we have a contract, but we had to pick it up and put it together ourselves. Customer service is everything, as well as communication… do you think we got either, absolutely not! So what will be done farmers????
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August 2022 by Mae Freeman
Valerie is the best patient, professional and courteous. I wish every experience was like the one I had with Valerie.
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August 2022 by Bernice Hearn
The guys that brought and out together my furniture was very respectful and didn't waiste anytime assembling my items.
