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April 2024 by Minda
Very bad service. The sign they leave says waiting two or three hours. And it takes more than 5 hours and it still works. the open sign. My bad.
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April 2024 by paul potter
Very friendly and helpful staff. Cara really explained how the policy was a great benefit to me. Thanks Freeway!!
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April 2024 by Marie Caine
The lady was very helpful
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March 2024 by Lashandra Daniel
This was a wonderful experience. I had great service and very happy with the rates. Shout out to Rose who assisted me today. Very friendly staff both Rose and Cara!
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March 2024 by Jessie Coleman
It was great I really liked the way she explain the insurance to me wonderful
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February 2024 by Sunita Butler
Rose & Kendra helped me out and I would recommend them go see them
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January 2024 by Cindy Clements
Christopher did a awesome job getting me renewed today. Quick & very friendly ?
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November 2023 by Dee.2Litt
Great Customer Service A1
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October 2023 by Carol Murphy
Kira Jefferson was very helpful. She knows what she is doing. Always making sure I understood my policy. She is very pleasant and professional on the phone.
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October 2023 by Kelly Battle
Wonderful Agent Smart & Professional takes her Job Seriously Very Helpful in the needs of her Customers She needs a Raise..
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September 2023 by Marcella Joseph
Charmaine has great customers service. I will send more customers to her and the company.
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August 2023 by Dewaynia Farrow
Very nice, calm, and patient customer service agent. That provided excellent support during my time of need. I was able to get both vehicles covered in a small amount of time. I really appreciate your expertise. Will definitely recommend!
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August 2023 by Bobbie cox
Seriously took a 2 hour lunch break and came in with a serious attitude. WORST SERVICE I HAVE EVER SEEN IN MY LIFE
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August 2023 by Marlene Roney
Charmaine is a really nice VERY PROFESSIONAL she helped me and my granddaughter with a lot of things the best agent ever
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July 2023 by Victor Palmer
Worst insurance company I have ever seen, first my mom car was wrecked 3 months ago. I knew the car was totaled, yet they claim it could be fixed. So the insurance wouldn’t cover a rental fee, tow fee or nothing, which she had in her policy. I had to spend over 1000 to get a car out of the shop that I knew was totaled.. only for the repair shop to say it’s totaled. Then to top it off, my mama has called for almost the last two months inquiring about settlement check that has not been sent, yet was said was sent at the top of June. Then whoever she has been talking to has an attitude problem and my mama is 68 years old. They are slow in pace and don’t do anything for you. You just Paying for their service to do nothing.
