Rapid Tire and Auto is a car shop that operates on a first come, first serve basis, so arriving early at 7:00 is recommended. The service is described as fast, friendly, and kind, with staff who welcome customers with a smile. The mechanics are noted for being very nice and for fixing issues effectively. Many customers express being very pleased with the work and state the team never disappoints. However, experiences can vary. Some reviewers report a long wait, mentioning stays of three and a half to five and a half hours, and advise coming prepared to wait. On occasion, there can be a lack of communication or staff not talking well to customers. Overall, the consensus from positive reviews is that with a positive attitude, clear explanation of the vehicle's issues, and an understanding of your warranty, Rapid Tire and Auto gets the job done with kindness and efficiency.
Alexis is by far the nicest receptionist! She helped me get a loaner car when we needed it the most while our car is broke down and being fixed under our warranty. She has helped step by step and did it professionally and with the best attitude and actually cared. Highly highly recommend her!
May 2025
Go see my friends Mark or Bubba and tell them Bobby sent to you
March 2025
Slow as ever! Put a messed up motor in my car and still wanted me to pay for that to be fixed when it was they fault.. then got my car back and took 3 weeks to do anything to it.. far as gils rapid tires and gold car lending a trio of bullshit!!