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February 2024 by Brandon Faulk
Wouldn't recommend this bank to anyone. Very unprofessional, called there a week straight not one answer... No one ever shows up for work. Idk how ppl still bank with this Regions, must be a Family thing.
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June 2023 by shane presley
Very slow service
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March 2023 by Stephanie Ogden
10 out of 10 don't recommend. Mess my check up then put on hold for so many days and on that day it's no I meant a few more even tho I have a SIGN paper that states different. Never have I ever dealt with so much lie in a bank.
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March 2023 by Lisa Santa
Unless you like beeing lied to your face, verbally abused and robbed in your face ... dont go there ... just go about 3 miles down the road to the one on hwy 280...
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August 2022 by Tasha Brown
Wednesday August 24 2022I love this bank always helpful and friendly. But this morning 9:45 the young lady at the window seemed very rude. I said good morning..no smile almost rolled her eyes. I don't ask for much...but she doesn't seem like a people person.
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September 2021 by Maria Mullins
Impossible to get in touch with anyone via phone, and the drive through is ridiculously slow, exceeding over 22 minutes.
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March 2021 by Danielle Lee
Awesome customer service. Ms.Felicia was a great help.
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February 2021 by Joe Campbell
This is the worst bank I’ve ever been to. Even it there is one person in line ahead of you, you’re going to wait 20+ minutes. I wish Wells Fargo was still in that area!
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February 2021 by Harrell Robert
Those money in the trash can
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November 2019 by Marcus Cain
Felicia was a huge help with getting me the help I needed after my card info was misused
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October 2019 by Stan Thomas
Incredible.. Tried for days to contact the 431 location with no success. Went to the bank, in the office I called the number, the rep picked up the phone and hung it up, I said that was me... We don't have staffing for the phone. Changing banks now....
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September 2019 by wendy barnes
Absolutely the slowest customer service. If it were possible to give this bank a negative rating, i would!. Severely understaffed at all times.
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January 2019 by Kevin Cooper
Great bank, customer service is excellent.
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November 2018 by Brian Waters
I like this bank.
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August 2018 by Steve Mount
Been banking with regions for years. My normal branch I use on 13th St in Columbus has closed down so I come to Phenix City and long libe with only 1 teller on a friFriof all days..SMH
