-
March 2024 by doug rohrbaugh
Walked over to restaurant from days in to order food to go lady immediately said they would not serve me not even to go only drive thru tried to explain I’m in a 18 wheeler and could not use drive thru talk about horrible customer service it would have been the same as the drive thru worst service I have ever
-
March 2024 by Christy Tharpe
I thought the McDonald’s on 280 bypass was bad. These people are rude too! I only ordered a baked potato and it looked like it had been ran over by a car! Just terrible! Get it together Phenix City!!!
-
March 2024 by Debby Forde
They always leave out my extra sauce for my taco salads. I wish they would include it since I paid for it!!!
-
March 2024 by Thomass Ortiz
Worst service in Phenix city, all the workers are rude as hell. They act like they don't hear you on the speaker. Then have you go all the way back around and reorder everything. Don't even say have a good day, come again, nothing, just stare at you like you're crazy.
-
March 2024 by Nigeria Boston
This Wendys need a whole new team the workers aren't friendly, act like they hate to see you come in, they're having conversations amongst themselves, and can't even really take your order because of that. One girl even put her hands up to her mouth then went and place the fries in the bag. The entire staff is off. The Wendys off Wynnton Rd in Columbus Ga is superb though.
-
March 2024 by James B
Don't use the mobile app here, they don't know they are 3550 highway 280 and try to send you to Ladonia. I canceled my order and won't be eating here again. Try Culver's across the street much more professionally run.
-
February 2024 by A.L. Gainey
Online order, waited nearly 15 minutes for my order to be brought out, only to find that the order was incorrect. Called manager, "I don't know what to tell you."
-
February 2024 by Sarah Kinsella
I ordered chili for lunch, but it was more liquid than anything. Very disappointing when you’re hungry on a cold day.
-
February 2024 by Representative 1404
If you go here after 6pm be ready for a MESS. teenagers are on their phones, laughing and talking, cars pulled up for over 15 minutes. It's terrible. Bypass this
-
February 2024 by Jay O'Neal
Once again, they got my order wrong! I was reimbursed (store credit) because they got my order wrong earlier this week. I went back today to use my store credit and checked my food before I left and yes they got it wrong again!!! Train your staff better and you will not have to keep giving away free food ???The owner obviously isn’t concerned and he just lets high school kids give money away…sad ?
-
January 2024 by Clay Coulter
Every single time you go at night they will rush you to pull up so it looks like they are getting customers out, then they will give you an order missing half of it or the entirely wrong order, this hasn’t happened once , twice or even three times it’s every single time you go at night, the morning crew is awesome. Not to mention an employee on break smoking a blunt out front and yes the smell was potent.
-
January 2024 by raymond garmany
They not do I ask I Ned one meat on bacontor because I am on diet so they put 2 meat by force I had throw one away anyway and I saw woman touch baked potato try clean dirt from it without gloves and I said thank god not my
-
January 2024 by Steven Têtte
They are running a scam, they uncharged me, I ask for a receipt then they claim that the ticketing machine is down.
-
January 2024 by Doc Mac
They CONTINUE to serve bad tea.Make sure the urn is COMPLETELY clean and devoid of old crystallized sugar. The tea here is always sour. It always tastes like old old sugar.
-
January 2024 by Kevan Seamans
Sold me a chocolate frosty even though the machine was broken... And then substituted with a vanilla frosty... Seriously?!?It's such a small thing but why not just tell the customer you dont have it instead of stealing...
