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February 2023 by Greg Sumrall
Pinson has a great pharmacy team. I always enjoy my visits there. Great staff, great service, great pharmacy.
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January 2023 by Google user
Pinson has a great pharmacy team. I always enjoy my visits there. Great staff, great service, great pharmacy.
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April 2022 by Kristen Y.
Customer service at the pharmacy is abysmal. They make it seem as though if they honor your questions or requests they're doing you a favor. Worst pharmacy customer service experience. Stay clear.
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May 2021 by Jay Rock
Top-notch service and attention to details
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March 2018 by Bryan B.
I used this CVS in Pinson for several years and it was the worse experience I've ever had with any drug store ever. First of all customer service deserve a "F". You pull up to the window and the lovely tech opens the window and with a look she could care less being there. Tech- ""yea whatcha need ""((1ST)) screw up. Then I said I received a message that my RX is ready for pick. Tech- "" sorry but it hasn't been filled yet if you will pull around and wait 15 min and will have it ready ""((2ND))screw up After 15 I go back through the line and I'm told sorry we still don't have it filled can you pull around and give up 15 more minuets. ((3rd)) screw up. Ok I go around again. I pull up to the window I tell them my name and I'm told sorry but we don't have that RX. Where out of it. ((4th)) screw up. And believe it or not between me, my wife and parents this crap happened all the time. My wife and I changed to CVS in Fultondale for Two years now and we have not experience one single problem whatsoever. The employees are extremely nice and professional and go out of there way to help us. I even had a employee call me before closing time to check with me about a RX that hasn't come through yet and if there was anything else she could do. Hey CVS in Pinson that's how customer service is done. Maybe y'all could get in touch with the CVS Fultondale on Decatur Hwy and learn a thing or two.