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February 2024 by CHRIS SMITH
I guess y'all lost my package like y'all did all the trump votes
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February 2024 by Tyler Gearhart
Extremely disassociated with their customers and not even remotely neighborly. I'd rather get my mail from a brick wall.
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October 2023 by Allie
I ordered 3 packages and the tracking stated they were delivered to my front porch and I didnt get one of them. The USPS worker also cut through my package a couple of months ago. They are absolute trash and probably stole my packages. If I could rate them negative stars I would.
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October 2023 by Unk Carver
Our mail man is awesome but I deed having to talk to any one at post office some them are really rood an takes hrs to get them to answer
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June 2023 by Nicole Parry
Dropped my prepaid shipping package off here a week ago. Handed it directly to the attendant and now I'm taking a loss because the package was apparently never scanned in correctly so my customer canceled the purchase. I will NEVER use this post office again. Sad that you can't even mail a small package.
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May 2023 by J H
I just want to know if it’s standard USPS policy to deliver mail and packages this way. (See photos). Especially when it rains almost everyday or dishonest people come by. This happens all the time at my house. I have complained but it doesn’t do any good it just gets worse. I also don’t receive important mail at times which leads me to believe it’s pay back for complaining. Any suggestions on how to get proper service? If my mail carrier can crush the package enough to get at least a portion of the box, etc… in our mailbox (which is now damaged from forcing in packages) our carrier does so. There is no way for them to know what’s inside the box that they are crushing. Maybe something irreplaceable. If you don’t want to do your job properly, get another job. Again any suggestions? Oh and also there are small trees crammed in the mailbox as well.
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April 2023 by Lex
Absolute trash. We mailed our tax paperwork 2 weeks ago with a forever stamp. TODAY we got it returned back to us saying it needed additional postage and there was a space for them to write how much additional postage needed to be paid (you know, so we could mail it properly... even though a forever stamp is supposed to cover it). They couldn't even be bothered to write how much postage needed to be added to make it mailable. Top it off with the fact that they held on to it for 2 weeks and returned it to us days before taxes are due... So disrespectful especially since a clerk accepted the letter without letting us know it needed more.
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August 2021 by Cassandra Leonard
They refuse to answer the phone, I have to call them back to back for over an hour to get an answer then the man who answers acts like he can't hear you when inquiring about where missed delivery mail is, get the run around about what's happened to it or where it might be does me no good if the stuff I pay for gets delivered to the wrong road because they are freaking lazy or don't care .. now I have to tell company's my d*** mail office can't deliver to the proper address .. I have to report missing and stolen packages at lest 6 times a month because what I pay for doesn't make it here The mail carrier is hardly ever at work so I go days with undelivered mail, my packages get sent to someone else's address, if it's to be signed for i still don't get it they avoid my yard because I have a husky in my yard who's on a line that can't bother anyone delivering mail to my door. , they aren't ever 100% at checking the address they use d*** google maps tonpun pint who's address is who's.. I got some child's college acceptance letters and packets here because they refuse to deliver where it goes. Lazy as all get out.. Piss por mail service absolutely terrible,
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May 2021 by Keanna T. Phillips
Horrible customer service from the older white woman working there. I don’t think she cares for black people if you get what I’m saying. Beware!
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April 2021 by Candece Seagrist
What's up I never had a problem with mail until I moved to pinson. My mail man never shows he hasn't been here in 3 days and when he does he puts my mail in wrong apartment box
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February 2020 by Roxanne Dickinson
I purchased a very expensive oil painting. Mail carrier delivered to wrong address. I waited all day for it. Mail carried passed my house at 9:45 but did not leave package, just a bill. I check the website, it says “package” was delivered to my door at 1:30. I thought maybe they could narrow down where the carrier was at 1:30 that day. I had gone right to the post office. They did NOTHING!! I’m out 200.00 ..package came from Italy, made it thru customs, made it to the Pinson post office, but couldn’t make it 3 more miles to my house. I can’t get a refund because it show delivered, whoever received it, didn’t do the right thing and give it back to the carrier. I would give less that one star if possible. And customer service is ridiculous.
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February 2020 by Danny Joiner
Not sure where to put the negative review but this package was handed directly to a postal employee at the Pinson location.
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October 2019 by Brian Poole
Do not try to contact this office via phone as their automated service has absolutely NO means of doing this. I wish there was some other means of getting mail than these damn people, but we all know that will never happen and people's jobs in these government sectors are pretty much permanently secured....
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October 2019 by Abby Jones
Waited ALL day on 10/3 and your Post office Driver NEVER showed up
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August 2019 by J PC
I had a horrible! encounter with a certain male clerk at this post office.
