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November 2023 by Hannah Patterson
I personally have come to this location for the last 3 years. I have always been given excellent care. That being said the new eye professionals in there the (doc and the tech) are phenomenal. I have never had a more positive or enjoyable experience having my vision needs taken care of. The attentiveness and respect in my transition to contacts versus my glasses has been truly amazing because of the staff at this location. I’m not a big google reviewer but this was an experience worth sharing.
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September 2023 by Dawne Moore
Make sure u ask about ur insurance, and the extras they charge for, but in the end, I bought better glasses and frames from Dollar General.
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August 2023 by Michael Harvey Jr
The name says it all! Kristina showed exceptional character on multiple occasions. No question was left unanswered and she treated me like family!!! Truly the epitome of the brand that American Best conveys! Thanks a lot Kristina, Amanda and staff!!!
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August 2023 by AshleiAnne Servin
The staff at the Prattville location was so efficient and kind. We brought 5 kids in for exams and they got us in and out in an hour. We will be back when it’s time to order glasses.
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August 2023 by Mary Oliver
Miss Kristina took very good care of me. The eye tech.& eye doctor were super nice. I was in and out. I will recommend this business.
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August 2023 by Betty Rainey
I went into the Prattville location and was greeted with pleasure. My nose piece broke on my glasses and she was super nice and fixed it. I was in and out in no time. I will definitely be taking my business there from now on. GREAT JOB!!! Thank you for helping me.
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July 2023 by Kelly Ulrich
I have used America's Best for 3 years now, and receive fast, efficient, excellent service everytime. Most places take 1-2 weeks to get your glasses completed unless advertised otherwise, so that should be expected. Good quality is worth the wait!
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July 2023 by Katie Gates
I didn't have a lot of money,bc I'm unemployed and my husband works minimum wage, and they worked with me and gave me a free I exam, and a free pair of glasses. I am so thankful to have that stress lifted off my shoulders! Strongly recommend!!
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June 2023 by Jr L
The employees were very nice and friendly. I was able to get my eye exam and frames very quickly. Unfortunately they don't tell you it takes TWO WEEKS to get your new glasses until right before you pay. Don't come here unless you're willing to wait a few weeks for a pair of glasses.
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June 2023 by ashley crawford
I went in for an eye exam and every single one of the staff were kind, welcoming and thorough. The GM Theresa was able to assist me with picking out the best frames for my face and I asked for complete honesty and she was like having a best friend there to help! The Optometrist Dr. Vrotross (spelling?) was so kind and spoke with me in great length about my eye health and how wearing my prescription would keep my left eye from worsening. 10/10 for Americas Best in Prattville next to Walmart! Thank y’all so much!
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June 2023 by Chauntia Watson
The ladies there were very helpful with me getting my frames picked out and selecting the right lens. And when my glasses came in, they took their time getting the right adjustments. I have had bad experiences before with glasses and I am very satisfied with my glasses from here.
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June 2023 by sharon knight powell
Friendly Staff! The Dr was patient and understanding. Kristina helped me pick out some fabulous glasses! 10/10 recommend!!
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April 2023 by J
Friendly, but just unable to do the job with consistent competency.Didn't provide all the options when I ordered.Didn't tell me they were contractually prevented from fitting my frames with lenses, wasting my time, when I could have had my frames fitted by somewhere else and not waste two weeks.What they did do, they did well, but who could say?
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February 2023 by Tiana Lee
Apparently the system automatically cancels your appointment after 5 mins. However, you're not seen within 5 mins. It took almost 30 mins to be seen last time. At least let us know when we book the appointment that you have to make it within 5 mins or you're cancelled.
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February 2023 by Robert Nelson
Jamin Gregory & Ms.Teresa gave us the most amazing customer service. Overall great experience during our visit today.
