-
February 2024 by John Waugh
Lobby was great. Rooms are old need updating light fixtures missing not real clean.
-
February 2024 by Abbie Salinas
Wish I could give no stars, roaches, dirty run down weird smelling room, and very rude staff including the manager when we stated we no longer wanted to stay there after a 2 mintue walk through of the room, they screamed to us about a refund and didn't want to write on the paper a time stamp of when we left. Do yourself a huge favor and stay across the street at the quality inn. Apparently they are known to be a gross rude hotel in this area. Extremely disappointed by this econolodge!!!! I hope action is taken to improve this hotel.
-
January 2024 by Kerry Bradley
We have stayed here many times with no problem . Called four days ahead to schedule stay there . Spoke with Harry who is the manager it turns out . Told him I would reserve online but wanted to make sure he could put us in a room on the ground floor , close to office that we could back right up to the room door to aid in unloading and loading car . He said yes and to go ahead and reserve and call back . I did so and put note on reservation as to what we needed and it shows on confirmation . When we get there and to office turns out harry has moved us to internal alley way with instruction not to change reservation . What ? And of course Harry is out of town . He seemed very nice but Harry is dishonest . Luckily , the note on our confirmation showed what we had requested and Choice Hotels return the points that we used to reserve the room . Harry needs to be dealt with .
-
November 2023 by Kat Dowdy
No smoke detectors, electrical outlets falling out of the wall, lights sparking. Tried to take show and water wouldn't drain, took half hour before second person could shower. Don't stay here it's dangerous. Ceiling looked like someone was mudered spatters on wall and ceiling.
-
October 2023 by Reino
We didn’t plan to go here but it was not that great, the beds and most of the room were actually comfortable but the bathrooms were bad, it was quite busted. Parking here is really hard and time consuming. Pools weren’t even filled.The food and staff were pretty good though, but to say the least the atmosphere wasn’t good. We paid $140 which was likely a rip-off. Likely not coming back here.
-
August 2023 by Renee Smith
This was our last option because all the rest of the hotels in the area was full due to 4th of July weekend. Our room was 121 around the back of the hotel. The day we really wasn't in the room but that night came and I was in for a rude awakening. The room smelled of smoke so bad I had to go buy candles to make it smell good. The candles did help the smell. Something was biting me during the night. At first I thought it was a mosquito. I got up & check the bed. It was bedbugs in it. We move the mattress & it was a few more. I went to the older white gentleman that work nights because it was like 4 something in the morning. I showed him the pics & he did refund my money but became upset because I told him I was going to clean up before we leave. He came opening the room door while I was getting dressed. My boyfriend & him got into a argument & he wanted to call the police because we wasn't moving fast enough. We told him to call the police. We was putting our belongings in the car & getting dress. So please don't stay at this place! I was trying to post pictures but I can't.Rooms: Horrible
-
May 2023 by Tammy May
I've stayed at a few EconoLodges and this was the nicest-clean outside, newer paint, newer laminate flooring (hate gross carpets in hotels), relatively comfortable sleep. For the price it was a decent experience. The lobby was clean as well which speaks volumes about a place.
-
February 2023 by Darlene Conner
Nice place. Friendly. Their ice machine was broken, but no problem for me. James (I think) at the front desk was knowledgeable and helpful.
-
November 2022 by Miriam Fowler
Room was filthy. Hair all over the pillows and bed. Was not cleaned properly. Lady at front desk didn't know what the hell she was doing.
-
September 2022 by Judy Berg
Room adequately clean. Floor sticky sounding. Chair had slightly damaged cushion..not inviting. Desk chair needed repair. Good bathroom, sink area. Night desk clerk needs to speak louder and speak to the guest..make eye contact. No notification by clerk or in room what time (if) breakfast served. A placard on front desk would work.
-
September 2022 by Throne Of Eden Band
Worst customer service we have EVER had. We are platinum members for choice hotels. We got in from work at 5am and they refused to give us a one hour late check out, despite the fact that there are 3 cars in their entire parking lot. I’ll never come back.
-
September 2022 by Irene Utzman
Rooms showing age, but clean. Stairwells need a good scrubbing. Creamers in the lobby we're clabbered and soured. Went to waffle house for
-
July 2022 by Amanda Black
Felt like the room was not cleaned before we got it. ESPECIALLY THE BED COVERS., EWWThere were cig ashes beside the bedThe TV didn't work had to get it fixedThe refrigerator was froze up didn't work like it shouldThe fan in bathroom didn't work.The door was messed up it shut all the way but had a crack at bottom like it was openBasically they need someone who WILL CLEAN AND MAKE THE ROOMS LOOK, SMELL ,AND FEEL CLEAN.
-
June 2022 by Jessica Tadlock
We were very disappointed.1. The front desk staff was not very friendly when we checked in. When I asked where our room was, he waved in the air saying barely audible,"Over there."2. The pool was completely drained. I was looking forward to taking a swim as we had been driving a while and needed the relaxing exercise.3. The room smelled like cigarettes. I had asked for a non-smoking room.4. The next morning morning my husband told me he saw 2 cigarette butts on the floor.5. My husband told me his pillow smelled "twangy".6. There needs to be more and stronger coffee at the breakfast bar.7. There was very little food at the breakfast bar.8. The staff who checked us out was more friendly. However, I was told, I had to get it from Priceline. It would've been nice to get a printed receipt.I know it's an Ecno Lodge with stress on the econo. However, please make the basic things you do offer better.
-
April 2022 by Heathen Biscuit
The lobby is deceitful, it's nice and the rooms are a dump. Gaps at bottom of doors allow bugs and spiders to just walk into your room. Drunks yelling and arguing till late. And the housekeeping ignored the do not disturb sign 2 times.