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February 2024 by Kathy Stewart
Austin in prattville was so amazing. Excellent customer service. Prompt and professional. He found what I was looking for and it was shipped promptly. Thank you so much.
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February 2024 by K Roberts
Our experience with Kay’s Jewelry was nothing short of amazing. Julie went above and beyond so that me and my fiancée were able to purchase the engagement that I adored. We are so grateful!
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February 2024 by Rachel Sanford
I can not recommend purchasing the warranty enough. I have used the warranty multiple times when diamonds fell out of my rings and I have even used the warranty for resizing my ring after having children. No cost out of pocket for any of it because I had purchased the warranty. All of the jewelers were super helpful and friendly as well.
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January 2024 by John Hines (Wareagle_81)
Cindy is the absolute best. Gentleman she knows how to help you make your home a happy one. Thank you Cindy hall you are amazing.
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January 2024 by Arrian Garrett
Julie and Cindy were so kind and thoughtful during my visit. I had my daughter with me and we were in there for about 45 minutes and they were so patient. They listened to all of my issues with my rings and was able to fix all of them. Shop here if you want great hospitality and great rings
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December 2023 by Heather Chandler
Julie us hands down the best employee at the Prattville location! She went above and beyond to find the band that matches my set! No one else could do it but she was patient and did exactly that!
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August 2023 by Rhea Relf
Austin was SO helpful & patient with me while trying on bridal sets. I love the creative setup he styled for me & how knowledgeable he is about the clearances/sales.
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May 2023 by Ansley Ogletree
The nicest people, they were so helpful!!Thank you Mrs. Cynthia, Mrs. Julie, and Mr. Austin!!
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May 2023 by Renee Easterling
Julie, Cindy & Teresa greeted us with a smile and a warm hello when we walked through the door. Julie was so sweet and remembered exactly what we came back to look at from being in the store a few days ago. I traded in 3 pieces of Jewelry and they made the transactions very smooth. They were patient with us because we dis not arrive to the store until 1 hour before closing and the transactions took longer. I have bought from Kay's for 13+ years now!
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May 2023 by Cas C
I came in and ended up spend $3k! Lord that Jewelry Specialist Austin is too good!
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May 2023 by Heather Tatum
Julie went above and beyond to help us find the perfect wedding set.
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May 2023 by Bridget Ballentine
Julie was exceptional. Very sweet, knowledgeable, and helpful.
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May 2023 by Renee Wynne
Julie, Cindy & Teresa greeted us with a smile and a warm hello when we walked through the door. Julie was so sweet and remembered exactly what we came back to look at from being in the store a few days ago. I traded in 3 pieces of Jewelry and they made the transactions very smooth. They were patient with us because we dis not arrive to the store until 1 hour before closing and the transactions took longer. I have bought from Kay's for 13+ years now!
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April 2023 by Brandon Morenzoni
I have bought several pieces from this location over the years. Always a friendly staff. Ive never had a bad experience here
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April 2023 by Hunter Estes
Super helpful and knowledgeable staff, got me in and out the door with exactly what I was after in less then 30 minutes.