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April 2024 by Bekky Campbell
Brian was our sales rep and he was amazing! He made sure we were getting the right mattress for the best price possible! Very friendly and knowledgeable not pushy at all! Highly recommended!
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April 2024 by Cole Tindal
Great experience with Doug at Mattress Firm Prattville, very courteous and helpful in the shopping experience
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April 2024 by Dylan Jaycee
Loved the experience. Doug was amazing. He listened to me and my wife. He didn’t pressure us in any way but still showed us other options just so we knew what was out there. I will definitely want to shop here for our next mattress and with Doug.
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October 2023 by Andrew Robinson
McKinley was very helpful and knowledgeable and got me what I was looking for and at a great price. Definitely like doing business with a local store. Thanks again!
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October 2023 by Barry Grant
Very professional and courteous. Helped load items purchased in truck.Please correct the spelling of my name. Barry
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September 2023 by Jerrie Womack
Jaime was amazing went in to buy a pillow walked out with a mattress and base …. Outstanding customer service
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August 2023 by Helen Barnhill
Nancy Allen was so helpful in helping us find the perfect mattress. The delivery crew did an exceptional job getting everything setup for us!
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August 2023 by Pastor Janice Wilson
My experience today was really good. I was greeted with a warm friendly smile. Mr. Amillious was so informative and helpful. His customer service is amazing.
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August 2023 by Jerome Minor
Zachary was very pleasant and helpful with deciding what mattress was best for us. Great salesman.
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July 2023 by Dawn Roy
Sales representative Zackery was the Best ( the other guy was also but didn’t catch his name). Very patient with my mom. Thanks a lot guys for getting her all fixed up for a great night sleep
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July 2023 by Logan Howarth
I’ve always dreamt of going into a mattress store. This was definitely a first for me. Well, us. We are newly weds and needed to buy 3 mattresses for our 6 kids. We really had thought our first time would be buying a mattress for ourselves. When we arrived, there was plenty of parking, we were right up front, no line at all. As I turned off my brights, I saw there was only one person in the store, the sales associate, who looked eager and greeted us promptly! We showed him our phone and told him exactly what we wanted. He took us to a wall, beyond all the plush empty available beds. The reason I’m subtracting a star is because he said the mattress we wanted wasn’t on the wall. I’m new to this.. why are there mattresses on a wall and why are we are being told it’s not on the wall. Well, my wife said, “yeah, it’s right here!” The sales associate confirmed it for us and fantastically rang us up! He had us wait by the door while he retrieved our receipt! But we decided to swiftly lay on some firm mattresses! And we were more than surprised how cozy those firm mattresses were! All in all, I would visit again. I’d even recommend my friends and family!
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July 2023 by Sara Ingram
The manager at the Prattville location is top tier! He went above and beyond to help us, delivery guys were so polite and helpful! Great experience
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June 2023 by Gene Barber
Went to the Prattville store looking to replace a 6 year old Temperpedic mattress. Found a great deal on a close out Temperpedic mattress which was a great upgrade from my previous model. Received great service from the Store Manager Amillious. Very pleased with the service I received.
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May 2023 by James (JDH)
The salesman was very professional and knowledgeable. Never tried to steer me to one certain mattress, but listened to my needs and helped me choose the best mattress for me and my budget. Will definitely use again when I need another mattress.
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May 2023 by H. Sonjia Warren
The manager was awesome. Amillious was very patient with us and explained our options and demonstrated how everything worked.
