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November 2023 by Scott Newlon
I have been suffering with hearing difficulties for years and only had a hearing aid for 2 1/2 years. Alex at the Prattville, Al location had contacted Caption Call to come out to my house and set up a voice to text phone. I also installed the caption call app on my cell phone. She has done more for me in the short time that she has worked at that office then anyone ever has. She is the most caring audio specialist that I've ever met. I have a condition that causes constant hearing distortion that a Doctor with over 30 years experience from the Montgomery Otolaryngology has determined that my hearing condition is in my genes and nothing can be done to improve it. Alex is deserving of personal recognition from the highest level at Miracle Ear.
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November 2023 by Kathleen Mcmurray
Our visit to the Prattville location was very pleasant. The receptionist made us feel at home. Alexandria did a fantastic job repairing the broken hearing aids, and then rebooting/pairing them to my Smart Phone. Kudos to the Prattville team!! Highly recommend them!
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August 2023 by Marche Gayle Cotney
Truly a wonderful experience My son does not like to go to any kind of Doctor's office But Miss Kerri came out introduced herself shook our hands and made my son completely comfortable as well as myself she carried on a conversation with us the whole time we were there explaining everything she did and everything we wanted to know if I could I would give ten stars so nice was my visit
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May 2023 by Walter Powell
I am very happy with the service from Stephen Jones in the Prattville office. I have worn a few other hearing aids in the past but none of them compare my Miracle Ear aids. They are the most comfortable and best sounding aids I have ever had.
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March 2023 by Al Weber
I have had four sets of hearing aides in my life. I have had those in the ear canal and those in the outer ear. The tests and aides from Miracle Ear are by far the best and most complete I have ever had. The personnel were most helpful in answering my questions. They were the most complete I have had in my lifetime. I highly recommend this office.
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March 2023 by Marianne
Excellent customer service. Friendly staff. Very knowledgeable. Highly recommended
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February 2023 by Pamela hildreth
Me.Tawanda has excellent customer service.she’s very patient.
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February 2023 by Sherice Baldwin
Stephen and Twanda have superior customer service.
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February 2023 by Symone Shukur
I love everything about this place very friendly atmosphere and the customer service in impeccable
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February 2023 by Heidi Smith
Not the friendliest of places, but we are at thier mercy i guess
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February 2023 by Alisha Oree Postell
Awesome service!
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February 2023 by Sheila Perdue Heredia
Great customer service. The office mgr Ms Lamar was very knowledgeable of the questions in which I asked. She showed so much concern to my dad and the other patients that was there. I 100% recommend miracle ear to those who are in need of a hearing device.
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December 2022 by Shari Bryan
Have been very pleased with everything they have done for me. They have bent over backwards to help me. Thank you for the great service.Shari Bryan
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November 2022 by Gary Keene
Very nice staff. Clean
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November 2021 by Evelyn Cook
We appreciated that he didn't sell us a hearing aid until my saw an ENT for a possible ear problem that might prevent a hearing aid from working. He could have sold us the hearing aid and we would not have known about the issue.