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January 2024 by Earl T.
I'm a long time Yelper. I have NEVER posted a negative Yelp before. STAY AWAY FROM REGIONS BANK! They are not to be trusted. If there were a way to give this bank a zero, I definitely would. I live in Los Angeles, California. Before Christmas I sent my niece (who has 4 children and 1 on the way and lives in Selma) 4 money orders for $1000. each which she desperately needed for food, diapers, utilities and transportation. I wanted her and her children to have a Merry Christmas. Six (6) weeks later Regions Bank has not released the funds to her. The bank has cashed the money orders but are holding the funds. THESE ARE WESTERN UNION MONEY ORDERS! THEY ALL HAVE A SECURITY NUMBER AND HAVE THE AMOUNT IMPRINTED ON THE MONEY ORDERS. They claim they thought they could be fraudulant. I purchased them myself. If they were stolen or missing, I would have been the one to have reported this. I did not. I have called the bank, e-mailed AND posted negative reviews to no avail. I have contacted local and federal authorities and my niece still does not have the funds. The bank's phone number just keeps ringing. No one picks up. No one has responded to my e-mails. A local pastor has even attempted to assist in getting a reply as to why the funds show up on her account but will not be released. I feel that this bank has stolen the funds. They have responded to one of my negative YELP post with a computer generated response (AI). The e-mail actually did not come from the bank but from their Social Media platform. This is the worst I have ever experienced with any bank. I'm 65 years old! I guess if you live long enough you see everything. That a bank in the U.S.A. is stealing funds and getting away with it, it's simply unbelievable. STAY AWAY FROM REGIONS BANK! They are not to be trusted and should really be ashamed. They are the modern time SCROOGE. You cannot give my niece's children back last year's Christmas!
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January 2024 by debbie brasher
Been banking for years. Wonderful service
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January 2024 by Luke Pollock
Really nice employees, always helpful. Was able to get my Roth IRA set up here and get some nice advice as well.
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January 2024 by Diane Chapman
This branch of Regions has the most helpful employees! They go out of their way to make sure you get what you need done!
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October 2023 by Richard Robinson
If you are a small business owner DO NOT USE REGIONS! They take take take but never give help when asked.
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September 2023 by Sandy Nichols
Eric was so kind and professional.
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February 2023 by James Wells
Best regions Bank in Prattville area
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February 2023 by Servando P.
Cedric Bolling at Regions is the standard of banking. He has been so helpful and informative in meeting our needs and concerns to help continue to grow our business and feel confident in our outlook for the future. I highly recommend going to see him if you are in need of some business financial consulting. Thank you for all your help Cedric!
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October 2021 by Ashlee Harding
Card got stuck in the atm outside, asked the old white lady there in the mornings for help. She told me there was nothing she could do, turned around and walked away, and locked the door behind her. No number to call, no suggestion as to what to do next, just spit her bitter old attitude and walked away. Went back later, and Eric was so so helpful! He gave me the information I needed, he was super nice, and he did everything I needed done with my account super fast. Eric deserves a raise and a promotion. Yall watch out for that mean old white woman when you go in the mornings, she's quite a c*nt.
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June 2019 by Paul Rogers
More like Region of Unprofessionalism!
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April 2019 by Tommy Trucks
Great people...Great to work with. Thanks Fariba!
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December 2017 by William Scott
Friendly employees
