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April 2024 by Lesa Cash
It's my favorite fast food restaurant. Love the food and the service.
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April 2024 by T.W Mote
Very rude staff very poor effort in food and service. Parking lot trashed
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April 2024 by Takilia Purter
Ordered in the app and left a tip not knowing it was going to take OVER AN HOUR at the Prattville location to get our food.The screen showed our food was on the way.another 40 minutes and we still had not received our food.Order was simple popcorn chicken,ocean water add sweet cream and a shake.This location service has been BAD the last 2 times!WHY ORDER IN THE APP AND STILL HAVE A LONG WAIT..Instead of asking for a refund,I will NOT be coming back.and we get down the road to see we have the WRONG BURGER AFTER ALL THAT WAITING!
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March 2024 by Alexis&Tyler Halterman
Waited 30 minutes on 2 drinks. The workers were just standing around when we can clearly see our drinks through the window, also we were the only car there & ordered ahead in the app. I love Sonic but millbrook is way better.
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March 2024 by Edward Lorn
Slowest restaurant in Prattville, Alabama. Wouldn't be so bad if the food was hot when you finally do get your order but sadly that's not the case. Be prepared to wait 10+ minutes just to order and another 30 minutes for your food.If you drive for DoorDash, I'd decline their orders 100% of the time. You could easily spend an hour waiting on your customers food.
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March 2024 by Jay Burrough
Good service great food just a all around great place to eat.but like everything else there asking for a 1 or 2 dollar tip for
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March 2024 by Kelli Brannon
The car hope was very sweet but service was a little slow.
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March 2024 by Banger McGhee
Waited for about 15 minutes before someone contacted us and immediately asked us if we could wait. While in the middle of answering, I was cut off with a "Thanks." I left after that. It's been a while since I went to this Sonic, and it'll be another while before I go back.
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March 2024 by kassy kozak
I have used the app to order ahead multiple times and each time I have had to wait over 30 minutes for my food to be delivered and almost every time something is either missing or wrong.The food is good and the workers have always been nice so it’s really unfortunate that the timing of service makes it not worth it.It would be an excellent place to eat if the service could just be a bit faster/smoother
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January 2024 by Laura Cashatt
I ordered the five for $10 double cheeseburgers. Also I ordered the pretzel and I ordered the tots with barbecue on it. The pretzel and the hamburgers were okay not great but okay. The service was okay. But the tots with barbecue were so horribly salty I could not eat them and I don't mean just a little bit salty but to the point of being offensive salty. They were absolutely disgusting. I used to buy things from the Sonic all the time and the food was pretty good. Lately the drinks and the food have gone down in quality. I'm not sure what's going on but I will seriously question if I'm going back anytime soon.
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January 2024 by Dennis Logel
Sonic cheese burger no ketchup or mayonnaise add mustard and jalapeños - you are welcome !
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January 2024 by Ed Ralston
The bell hops are always friendly, Love the double cheeseburgers ?.Milk shakes are
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January 2024 by Mina Azer
Waiting for more than 20 minutes with no response.
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December 2023 by Trey Medlin
Because they put a hair in his food that food was chicken 1
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December 2023 by Gloria Allen
So what can you say about a parking lot...my husband had lunch,he thought it was ok... I went to Krispy Kreme ?
