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March 2024 by Kerri Terrell
No one acknowledged me for 30+ minutes. When I checked out, the girl said "all you had to do, was ask". Alright then..I'm easy, this was a ONE TIME stop...only to spend a Christmas gift card.
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December 2023 by Allen Acre
very friendly personnel but a bit pricey!
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December 2023 by J Pitt
Had expensive perfume for my wife at the counter and the cashier looked at me and made me wait. Finally came over and asked me if I wanted to purchase the perfume. I was simply waiting to purchase. I never was ugly about it or anything. She then went to the second customer who was literally there for one minute and checked them out. I was stunned. I went and put the perfume back. I don’t understand why I was completely ignored. I’m so upset and don’t recommend doing business with this horrible place. I felt very uncomfortable and unwelcome. I’m done.
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December 2023 by Carmen Griffin
Employees were very helpful and kind. Nicely organized store.
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December 2023 by Savannah Bernay
I went on Black Friday to find a new lipstick brand and color. The staff was very helpful and helped me find a long lasting Vegan brand that I love!! Thanks ladies (Lena helped me)!!
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November 2023 by Tim Ryland
Very expensive but it hast some of the best makeup calone and perfem
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October 2023 by Ken Hargroves
Products in wrong place which certainly makes it a huge surprise when you get to the register and see the price and of course they act like you should have known that it was in the wrong place and do not offer to sell it at that price. Not the customer's fault that the people stocking the shelves isn't paying attention !
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July 2023 by Kristey
Pamela was extremely helpful at the Prattville location. She took alot of time with me explaining different products and helping me find one that would work for my concerns. Very caring. Give her a raise!
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May 2023 by TIFFANY INNES
Friendly staff, very organized store
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April 2023 by Sharon Milford
Hope was very helpful to my daughter and I. She really explained the products and how they work. Great job Hope!
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March 2023 by Wilson Christa
Staff wasn't very helpful, odd organization, it felt like Wal-Mart.
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March 2023 by Marylyn Turnipseed
Diana at the Salon at ULTA IN PRATTVILLE ALABAMA is UNBELIEVABLY RUDE, CURSES at paying customers, and apparently decided she could not and “would not” do my hair, which I made a scheduled appointment for days ago, and had to take time off from my work schedule. Store manager did nothing to reprimand this woman’s INSANE PSYCHOTIC BEHAVIOR!!! Unreal. DO NOT GO TO THIS PLACE- COMPLETELY UNPROFESSIONAL, and just beyond the pale!!!! She said to me “I don’t have time. I have to leave and I have things to do”!! She knew that I came in to either get highlights (I’m blonde naturally so not a difficult task at ALL) or an all over color. She seriously looked and acted like she was on drugs!! I truly have never experienced anything so rude and absolutely shocking in my ENTIRE LIFE. I was rendered completely speechless and I am a woman who is NEVER ever without words! ? That woman that I had the misfortune to encounter, is a complete wack job.
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March 2023 by Heather Powell
Love this place great place especially if you’re trying to find someone a gift perfumes and colognes are always a great gift so where I get all of my perfumes and my husband’s colognes
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February 2023 by Tonya Wilson-Gilbert
This is my fourth time coming to this location. Each time I come in this store I suddenly get that feeling that take your business elsewhere. The associates will look at you and don’t ask you if you need help. I come here to buy my products from your store. Everyone deserves another chance so I went again. Today was the first day I had an associate that was pleasant while I was checking out. Her name was JaLysa. She was very professional and ask for my information so I can get the rewards. I told her that she was the first sales associate that asked me. Thank you for JaLysa for your assistance. Girl you are awesome.
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January 2023 by Kiwi Pettway
They didn't have what I wanted. Only one employee was friendly. The rest just looked at you,as if you didn't belong there.