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April 2024 by Jermaine Marshall
My food was cold and nasty,This place is just not the same...
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April 2024 by Steven Mcgilvary
I have always loved chicken tenders from here and this is the best one I been to!
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March 2024 by Cameron Goff
Spent half an hour waiting for our food in the drive through because they apparently forgot about us. Definitely will not be visiting here again.
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March 2024 by Orders Gantt
Brody was extremely polite and helped me make my decision about what I ordered. It was a Saturday and the staff were handling orders well.
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January 2024 by LaCheryl Lacour
Love the food and atmosphere…
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October 2023 by Chris Worthy
This Prattville location tonight on 10/15/23 the rudest kid we ever dealt with we were shorted some zaxbys and ranch sauces so were also waiting on our drink this is after getting our food and we can’t leave until we get the extra sauces we paid for actually. we have to remind him everytime he comes back so Instead of bringing it all at once he makes 3 separate trips back and forth from the drive through window to wherever. after the third time we asked for our ranch he literally says something smart and closes the window on us. Never comes back. so we left. if he hates his job he needs to not be in customer service nor at the window. we paid the price for his lack of training/people skills and I hope this gets addressed this place isn’t cheap when feeding a lot of mouths. I would rather drive to millbrook zazbys before coming back here
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October 2023 by steve lindsey
I order 60 wings a when I picked them up they was cold. Was like they came out the fridge. Want order any more from prattville
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October 2023 by brenda peregrina
very bad service, the manager of this place is very rude, we ordered chicken wings with bones and they gave us boneless ones, we asked her to change them and she spoke very badly to us and told us that she was going to return our money but on my statement It seems like she got paid and not as a return of money, we told her and she responded very badly to us. I don't think it's legal to be in that position.
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September 2023 by Adam Langham
I love Zaxby’s! It’s the best chicken-themed fast food restaurant ever. The chicken tenders, signature chicken sandwiches, fries, toast, and selection of drinks are fantastic though it’s a shame all the cool detail in the restaurant like the pictures and other detail all got removed. Regardless, Zaxby’s is the real deal when it comes to chicken fast food restaurants. It blows KFC and Chick-Fil-A out of the water!
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September 2023 by Richard Manning
Stood their 6or7 minutes no one ever acknowledged us beings their so we
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September 2023 by Curtis Campbell
Customer service was non existent. Forgot stuff on order. Waited over 10 minutes for my food that was sitting in the window. Employees were confused and acted like they did not care about the people in the lobby, was only worried about door dash and online orders. Will not recommend.
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September 2023 by Marcus Taite
Although I like Zaxby's, I refuse to dine with this or any other location that wishes to charge extra fees after getting your food. If I've spent $30 on food, certain things should be provided freely. I'll take my money elsewhere. I hate HIDDEN fees...it's not the money, it's the principle!
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September 2023 by Rina B
every time i ask for traditional wings, they repeat back boneless. i told them 5 times i wanted traditional, the server even repeated back traditional this time, but i still got boneless. no one listens.
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August 2023 by Maria Moore
Lots of choices and the food was delicious, i really enjoyed
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August 2023 by Lisa Ostrander
Good food, now gotta add to this review..the chicken tenders wasnt breaded and it was really nasty in dining room. Filthy under the fountain machine.
