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April 2024 by Al
I went in for a tirepass at mechanic shop only to be told by the manager their system was down due to Bluetooth connectivity issues. They were very quick to refer me to other LOVES locations though.
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March 2024 by Rican Trucker
Super bad customer service
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March 2024 by Jeff Whaley
Without question one of the worst loves in the southeast. Multiple pumps broken. Multiple touch screens at the pumps don't work so you still have to go inside to prepay for everything! 5:00 a.m. on a Monday and no coffee made, no tea made. Trash sitting around, every time I come to this one, it's the same old song and dance. This is not an isolated incident.
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March 2024 by Mark Perez
On this day, 3-11-2024, the cashier at approximately 6:24pm,gave terrible service along with having the nerve of an attitude nor did they have any food available. The said cashier needs an attitude adjustment along with a treadmill. Never coming here again would give 0 stars if possible due to how much attitude was given. Get another job if you don't like it.
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March 2024 by Brian Koffen
Will never stop here again people park wherever they want blocking other drivers in and manager will do nothing about it….. n the main office is just as bad
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March 2024 by Andrew Harvey
As far as a truck stop, this is the worst Loves truck stop I have ever been too. I posted a month ago that pump 19 didn't work, and when I told the workers, they said, "We know. The truckers always tear the machines up." Everyday I go there, it gets worse. Today, I stopped to get fuel and the key pad is about ripped off. I go inside to use my card, and the ladies were to busy talking to help the line of people.
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February 2024 by Jorge Alatorre
Why loves kicks driver's out of the parking lot. But invite them to come and get fuel?? The management at night shift it's very rude... The black women. ... She even called the cops hahaha. Driver don't come to this location
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December 2023 by Rachel Woodward
The lady at the counter wouldn’t price check the 3 bags of Chips Ahoy. Directly under the bag, on top of the price there is a sign that says “Buy 2 Get 1 Free.” I wasn’t rude. All I said was what the sign said. She said she has a line full of customers… After I paid full price, I took a picture of the sign and then showed her for future reference, “this is how it’s being presented.”I travel a lot and have never encountered such rudeness. It was not necessary. Maybe Loves should have more than one person working the counter and honor misplaced signage… ?
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November 2023 by John Carter
Clerks are rude and unwilling to work with customers. When I went to pre-pay for gas, the clerk took my money. I specifically said pump 2. When I got back to the pump, there was no credit to the pump. I went in to get the money changed to the correct pump but the clerk refused to refund my money because the other pump it was credited to had already spent it. So, basically, I was out $20. My wife, was able to locate the manager who refunded the money.
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October 2023 by James R “Jay” Mc
I've never had a problem at this loves, employees are always curious I like tryckstops they seem to have the best sunglasses ? but aways a bit pricey, overall very clean stores, showers, bathrooms, and washers and dryers work good but again pretty pricey, back when I was on the road a lot it was very convenient. Glad that's over lolol.
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June 2023 by robyn gilmore
I purchased a Juul battery. After charging it did not work. I had the receipt so I tried to return it. They wouldn't take it back. I paid $11.00 for that thing and it didn't work. Not only would they not take it back, but the manager had an attitude about it. I used to go there every day for snacks, gas, lunch, etc. I will never step foot in that place again. Not swapping something that does not work is wrong. I wonder how much they make selling things that are bad. Every other place I have ever gotten a bad battery from has swapped it out for me. This place SUCKS!!!!!!!!!!!
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June 2023 by Nemecio Reyes
Reserved a shower on the app , went in after 20 minutes of waiting and noticed no one was cleaning the showers or anything. Went to the front desk and was told the showers weren’t working. Upon looking at all of the “no shower” reviews on here , I’m kind of pointing towards the fact they close them down to prevent having to clean them . The attendant at the front was on her tablet watching videos so clearly shows the lack of customer service or willingness to tend to the people that bring them millions upon millions of dollars a year.Note: their excuse was the hot water wasn’t working , the hot water in the bathrooms was working just fine , just a bunch of lazy people running this place. Zero Excuse !
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June 2023 by Dion
Guys working in the tire shop are VERY RUDE and unprofessional. See you standing there and won’t acknowledge your presence. Not to mention my truck has been in a bay for 3.5 hrs just to replace a tire. I needed to get my medication out of my truck and was told that I couldn’t. I’ll Never stop here again for Anything
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June 2023 by Jay Tea
May 2023.Chester’s chicken in here is freaking great. Got a new batch of chicken gizzards and was served by William. Very nice, friendly, professional guy. This guy is the GOAT.
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May 2023 by Ford shipping
No running water for over 12 hours at this place with no ETA on when it would be up. Showers and bathrooms closed. Place was filthy. Made me wonder how the food service workers were even keeping their hands clean serving food ? Love's is a very clean travel stop, this is an exception.
