Big Star is one of three grocery stores in its small, busy town. It offers normal grocery store items, with customers noting really fresh produce and products in general. Many praise its fresh cooked items and great prepared meals, like chicken, meatloaf, pulled pork, turkey, mac and cheese, and mashed potatoes. Some find it a little expensive but overall clean and tidy. The staff includes typical high schoolers. While some wish for more Hispanic items, others trust the store for the best meat, calling the steaks awesome.